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The remote help
Let somebody you trust manage your phone remotely, for example, this
can be requested when you contact Doro support. Allow access so they
can remotely administrate and transfer files, help you to perform mainte-
nance tasks and help with problems should they occur.
The person performing the remote help must have Teamviewer installed.
Teamviewer can be downloaded and installed for many different operating
systems at http://www.teamviewer.com/download/.
To connect a remote support session
1. From the Home screen, tap Set An assistance option
The remote help.
2. Share Your ID with your personal tech support to allow remote con-
trol. Tap Send my ID... to select how to share your ID.
3. Follow the on-screen instructions.
4. To quit TeamViewer, open the Notification panel, swipe the status bar
down. Click QuickSupport and tap in the upper right corner.
5. Confirm with Close.
Note! All TeamViewer connections are highly encrypted and are thus
protected from being accessed by third parties. For detailed technical
information regarding connections, security and data privacy in
TeamViewer, see the security statement at
http://www.teamviewer.com/en/products/security.aspx.
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IMPORTANT!
You need an Internet connection to use this service. It is recommended
to use Wi-Fi connections when available to reduce costs for data traffic.
Contact your service provider for detailed subscription costs before
activating.
Note! The available options may vary depending on your device settings.
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