What to do if my Drive DeVilbiss Healthcare ENVOY can be switched on but does not drive?
If your Drive DeVilbiss Healthcare Scooter can be switched on but won't move, several factors could be at play. First, ensure the charging unit is disconnected from the scooter. Second, check the motor's neutral lever and ensure it's set to 'Drive'. Finally, the batteries might be defective, requiring a charge or replacement.
How to fix Drive DeVilbiss Healthcare ENVOY that cannot be switched on?
If your Drive DeVilbiss Healthcare Scooter cannot be switched on, start by checking the battery connections to ensure they are secure. Also, verify if the circuit breaker/overload switch has been triggered; if so, press the circuit breaker to reset it.
Why does my Drive DeVilbiss Healthcare ENVOY drive slowly?
If your Drive DeVilbiss Healthcare Scooter is driving slowly, the batteries may be weak and need charging. Alternatively, the speed setting might be set too low; try selecting a higher speed.
What to do if the horn sounds unintentionally on Drive DeVilbiss Healthcare ENVOY Scooter?
If the horn on your Drive DeVilbiss Healthcare Scooter sounds unintentionally, the scooter may have detected an error. Make sure that the control lever is not operated, then switch the scooter off and on. If the problem continues, try charging the batteries.
Why is the steering column loose on my Drive DeVilbiss Healthcare ENVOY Scooter?
If the steering column of your Drive DeVilbiss Healthcare Scooter seems loose or doesn't swivel freely, the fixing screws for the steering column might be loose. Try tightening these screws.
How to fix seat that moves during operation on Drive DeVilbiss Healthcare Scooter?
If the seat moves during operation of your Drive DeVilbiss Healthcare Scooter, the seat may not be correctly snapped into place. Rotate the seat slowly until it snaps into place and is secured.
Details about the product's identification plate with numbered components and their meanings.
Details of the warranty period, coverage, exclusions, and procedures for claims.
Provides general and specific safety guidelines for operating the electric scooter safely.
Explains the electric scooter's design for individuals with limited walking ability and its classification.
Explains how to start, stop, and operate the electric scooter using control levers and other functions.
Details seat rotation/adjustment and armrest width/height adjustments for user comfort.
Explains the neutral lever for manual pushing and differentiates between drive and neutral modes.
Explains how to read the battery status and provides recommendations for battery care.
Provides instructions for charging, changing, installing, and removing batteries.
Discusses tire condition, tread depth, replacement, and recommended tire pressure.
Provides guidance for safe driving in traffic, including visibility, defensive driving, and speed settings.
Instructions for stopping, parking, safely transporting, and properly storing the electric scooter.
Guidelines for cleaning and disinfecting the scooter, specifying allowed and prohibited agents.
Lists common problems, their causes, and suggested remedies for self-help.
Lists specific points to check weekly and monthly for proper functioning and safety.
Details semiannual checks and recommends annual professional inspections by a dealer.
Step-by-step guide for inspecting and replacing motor brushes to prevent motor damage.
Instructions on finding and recording the serial number for after-sales service and warranty claims.
General| Weight Capacity | 300 lbs |
|---|---|
| Seat Width | 18" |
| Seat Depth | 16" |
| Ground Clearance | 2.5 inches |
| Charger Type | Off-board |
| Drive System | Rear-wheel drive |
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