accordance with the normal maintenance price list. Outdoor spas bottom intakes, ozone gene-
rator, UV cleaning equipment, pillows, thermal insulation cover, thermal cover fastening and
clips are not covered by this warranty, and these products have a six (6) month warranty. The
warranty does not cover consequential, indirect or other unusual damages to the buyer, such as
losses,lostprotsorotherconsequentialdamages,oranypropertydamage.
DEMONSTRATIONAL WARRANTY
Demonstration products are sold as they are at the time of sale. Drop is not liable for surface
damage or other damage in the demonstration products, and the repair of defects is not covered
by the warranty. In other respects, the warranty also covers Demonstration Products, unless
otherwise agreed in writing at the ordering stage.
WARRANTY MEASURE
The buyer must immediately notify the seller of the defective outdoor spa or part thereof.
When reporting a fault, the model, the serial number, and the date of purchase and installati-
on must be mentioned, as well as the quality of the fault and the conditions in which the fault
occurred. Drop or its authorized service representative is responsible for detecting and correc-
ting faults. The defective outdoor hot tub will be repaired by repairing, maintaining or repla-
cing the defective parts within a reasonable time, or at the sole discretion of Drop by replacing
the defective outdoor spa in its entirety with a new outdoor spa. The service representative
must have free access to each side of the pool. The costs of demolition of the terrace or other
constructed structure, removal of the outdoor hot tub or re-installation will be charged to the
buyer. In the case of procedures that do not require special expertise, they will be handled with
the assistance of a telephone support person or other similar means. The buyer must accept
such a course of action when it is based on the seller’s experience with repairs. If the seller or
manufacturer requests information such as pictures in order to more easily assess the measures,
the buyer must make his share. The seller’s liability is limited to the delivery, repair or certain
refund of the purchase price of the new goods at the seller’s choice. The seller cannot be held
liable for any direct or indirect damages, consequential damages or loss of the buyer.
REFUND / INVOICING OF A WARRANTY PART
Themanufacturermustbegiventheopportunitytoverifythenotiedwarrantycase.Thebu-
yer must then follow the manufacturer’s instructions. The original part in need of replacement
will be delivered to Drop for inspection. If the part is not returned for inspection, the replace-
ment part will be invoiced like any normal purchase, unless otherwise agreed.