Droplet GRIZZLY - User Manual

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990826/45080A

INSTALLATION AND

OPERATION MANUAL

OILBURNING FIREPLACE INSERT

GRIZZLY

Verified and tested following

CAN/CSA B140.3 and UL 896 standards by:

Intertek Testing Services

Fabricated by:

1700 Léon-Harmel

Québec, (Québec)

G1N 4R9

READ THESE INSTRUCTIONS AND SAVE FOR REFERENCE.

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Questions and Answers

R
Robert KaiserOct 26, 2025
What to do if the Droplet GRIZZLY Indoor Fireplace flame produces smoke in any position?
- B
  brucesullivanOct 26, 2025
  If your Droplet Indoor Fireplace flame is producing smoke, even when you adjust the settings, there might be several reasons. First, ensure the door gasket is properly sealed by tightening the door handle (counter-clockwise) and checking if the gasket needs replacement. The burner orifices could be blocked, so try cleaning the burner with a metallic brush. Also, check the oil level in the tank and fill it up if it's low. If you are using an exterior tank, make sure you are using only oil #1. Impurities in the oil line or filters can cause this issue too, so check the filters on the tank and valve. If the stove was lit with excess oil in the burner, position the flow regulating handle to '0', let the stove cool down, and clean the burner if necessary. Never light the stove when the burner i...
D
Daniel CastroNov 10, 2025
Why is my Droplet GRIZZLY flame long and smoky on maximum setting?
- H
  hbarkerNov 10, 2025
  If the flame on your Droplet Indoor Fireplace is long and smoky on position 6 (maximum), and there's soot buildup on the glass, it could be due to several factors. One possibility is that position 6 was reached too quickly. Try setting the flow regulating handle to position 1, wait for combustion to stabilize, and then progressively increase the flow to the desired position. Another reason may be that the maximum flow is too high; in this case, set the flow to a lower position and consider calling a qualified technician to adjust the valve. A dirty cleaning tee or burner can also cause this issue. Activate the cleaning tee according to procedures and schedule a burner cleaning at the next shut-off. Also, the orifice of the plunger may be partially plugged. Progressively increase flow to po...