36
Access
02
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric motor
to cool down before operating the tailgate
again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the
tailgate while operating the towing
device:
– Deactivate the “Hands-Free Tailgate
Access” function in advance in the vehicle
configuration menu.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
– the function is activated.
– the electronic key is on your person, outside the
vehicle in the rear recognition area.
– the “kicking” movement was performed in the
detection zone, close enough to the bumper.
– the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
► To activate/deactivate the automatic locking
of the vehiclewhen closing the tailgate with the
hands-free function, press this button.
The green indicator lamp comes on to indicate
that the function is activated.
Recommendations on the hands-free function
("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
– hitching up or removing a trailer;
– fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
– depositing or lifting something behind the
vehicle;
– an animal approaches the rear bumper;
– washing the vehicle;
– maintenance is performed on the vehicle;
– accessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may
disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
► move the tailgate to the desired position
manually or by pressing the button.
► press buttonC or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal to
1 metre between the low position and the high
position of the tailgate.
To delete the memorised position:
► open the tailgate to any position.
► press buttonC or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating