Ducati PRO-II PLUS - User Manual

Questions and Answers

S
sherryespinozaAug 19, 2025
What to do if my Ducati Scooter battery will not charge or the scooter does not turn on?
- W
  William SweeneyAug 19, 2025
  If your Ducati Scooter's battery isn't charging or the scooter won't turn on, it could be due to connection problems, a dead battery, a damaged battery, or issues with the battery charger. Try charging the battery to 100%. If this doesn't resolve the issue, the battery charger may need to be replaced. If the problem persists, it may require professional attention.
R
robertparkerAug 21, 2025
Why is the motor not running on my Ducati Scooter?
- C
  cassandrarussellAug 21, 2025
  If your Ducati Scooter motor isn't running, the battery might not be connected properly or could be dead. First, check the connectors to ensure they are secure. If the connectors are fine, charge the battery to 100%. If problems persist, it may be an electrical problem that requires professional assistance.
H
Hayley MeyerAug 23, 2025
What to do if the motor stops while it is running on my Ducati Scooter?
- T
  travis09Aug 23, 2025
  If the motor of your Ducati Scooter stops while running, it may be overheating. Release the accelerator and allow the motor to cool down.
J
James WilliamsonAug 26, 2025
What to do if my Ducati PRO-II PLUS stops suddenly while it is running?
- A
  Andrea MooreAug 26, 2025
  If your Ducati Scooter stops suddenly while running, it may be due to damaged power cables and controls. In this case, request technical assistance from your dealer.
A
Ann OliverAug 28, 2025
Why does my Ducati Scooter turn itself off after it has been charged?
- D
  dbrownAug 28, 2025
  If your Ducati Scooter turns itself off after being charged, the battery may be damaged. Request technical assistance from your dealer.
W
Wanda DunlapAug 30, 2025
How to fix a rear wheel that will not turn on a Ducati PRO-II PLUS?
- A
  Abigail PhillipsAug 30, 2025
  If the rear wheel of your Ducati Scooter will not turn, there may be a brake problem. Adjust the brakes.
S
Susan WestSep 1, 2025
Why my Ducati PRO-II PLUS battery does not charge?
- T
  Traci WardSep 1, 2025
  If your Ducati Scooter's battery isn't charging or the scooter won't turn on, several factors could be at play, including connection issues, a disconnected battery (for models with removable batteries), a depleted battery, a damaged battery, or problems with the battery charger. It is advised to request technical assistance. Ensure the power connector is securely connected. Fully charge the battery. If the issue persists, replace the battery charger.
M
Michele RobinsonSep 4, 2025
What to do if Ducati PRO-II PLUS motor stops while running?
- M
  Molly BrooksSep 4, 2025
  If your Ducati Scooter motor stops while running, it could be due to motor overheating or the presence of an error code. Stop the scooter and allow it to cool down. If the problem persists, request technical assistance.
M
Michael ChristensenSep 6, 2025
What does E10 error mean on my Ducati PRO-II PLUS Scooter?
- J
  jordan66Sep 6, 2025
  If your Ducati Scooter displays the error code E10, it indicates a possible communication breakdown between the display and the control unit, which leads to a loss of information. Check the connection between the display and control unit or request technical assistance.
J
jacob30Sep 8, 2025
What does E14 error mean on my Ducati PRO-II PLUS Scooter?
- X
  xbrownSep 9, 2025
  If your Ducati Scooter displays error code E14, it indicates a fault in the acceleration sensor. Check the sensor and wiring, or seek technical assistance.

Summary

Safety Instructions

Instructions and Warnings on Rider Behaviour

Guidance on appropriate and improper rider actions for safe operation.

What to Do After a Fall

Procedures to follow after an accidental fall, including checks.

Package Contents and Assembly

Handlebar Assembly Instructions

Step-by-step guide for assembling the handlebars onto the scooter stem.

Headlamp Installation (PRO III;PRO III R)

Specific instructions for fitting the headlamp onto the PRO III/PRO III R models.

Steering Column Stability

Adjusting Handlebar Stem Stability

Guidance on adjusting the handlebar stem for improved stability and reduced vibration.

Product Overview

Pro-I Evo Series Component Overview

Identification and labeling of parts for Pro-I Evo, SR, and AS models.

Pro-II Series Component Overview

Identification and labeling of parts for Pro-II Plus, Plus AS, Evo, and Evo AS models.

Pro-III Series Component Overview

Identification and labeling of parts for Pro-III and Pro-III R models.

Battery Charging and Safety

Battery Charging Procedures

Instructions for charging the scooter battery for various models.

Battery Safety Warnings

Precautions for handling and charging lithium-ion batteries to prevent hazards.

Controls and Indicators

Pro-I Evo Series Control Panel

Explanation of the display icons and multifunction button for Pro-I Evo models.

Pro-II;Pro-III Series Display and Controls

Details on the display layout and multifunction button for Pro-II and Pro-III models.

Direction Indicator Operation

Instructions on using the handlebar-mounted direction indicators for signaling.

Quick Guide

Initial Setup and Riding Basics

Essential steps for first-time use, including charging and basic riding techniques.

Brake Lever Adjustment

Guidance on adjusting the position of the brake levers for optimal reach.

Folding and Carrying

Folding and Carrying Procedures

Instructions on how to fold the scooter for transport and safe carrying.

Range and Performance

Factors Affecting Range and Performance

Explanation of variables like terrain, weight, and temperature that impact scooter performance.

Storage, Maintenance, and Cleaning

Cleaning and General Maintenance

Guidelines for cleaning the scooter and performing regular maintenance checks.

Proper Storage Guidelines

Recommendations for storing the scooter indoors in a cool, dry place.

App Configuration

Ducati Urban e-Mobility App

Instructions for downloading, installing, and using the companion smartphone app.

Technical Data Sheet

Technical Specifications: Pro-III Series

Detailed technical data for Pro-III and Pro-III R electric scooter models.

Technical Specifications: Pro-II Series

Detailed technical data for Pro-II Evo and Evo AS electric scooter models.

Technical Specifications: Pro-I Evo Max SR & Pro-II Plus Series

Detailed technical data for Pro-I Evo Max SR and Pro-II Plus models.

Technical Specifications: Pro-I Evo Series

Detailed technical data for Pro-I Evo and Pro-I Evo SR electric scooter models.

Technical Specifications: Pro-I Evo AS

Detailed technical data for the Pro-I Evo AS electric scooter model.

Troubleshooting

General Troubleshooting Guide

Common issues, their causes, and solutions for motor and battery problems.

Error Code Reference

List of error codes for Pro-I and Pro-II/Pro-III series with their indications.

Liability and Warranty Terms

Rider Responsibilities and Regulations

Rider duties, adherence to local laws, and product maintenance responsibilities.

Warranty Exclusions

Conditions and damages not covered by the product's statutory guarantee.

Environmental Disposal

WEEE Disposal Guidelines

Instructions for the proper disposal of electrical and electronic equipment according to WEEE regulations.

Ducati PRO-II PLUS Specifications

General

Type	Classic scooter
Foldable	Yes
Motor type	Brushless
Maximum speed	25 km/h
Product color	Black
Frame material	Magnesium
Motor position	Front wheel
Number of wheels	2 wheel(s)
Rear brake system	Disc brake
Display technology	LED
Front brake system	Electric
Recommended gender	Any gender
Maximum load weight	100 kg
Displayed parameters	Battery status, Distance traveled, Gear indicator, Operating mode, Speed
Recommended age (min)	- yr(s)
Suitable for surface type	Asphalt
Front tire size (imperial)	10 \
Motor power	350 W
Charging time	4 h
Battery voltage	36 V
Battery capacity	7.8 Ah
Package type	Box
Seat included	No