WARRANTY
All Bikes should be operated in accordance with the DUOTTS owner's manual provided
with the bike. DUOTTS warrants to the original registered purchaser that bikes shall be free
from all defects in material and workmanship for a period of 12 months from the date of
shipment when used in accordance with the owner's manual and for the purpose intended.
All other obligations and conditions or liabilities, including obligations for consequential
damages, are hereby excluded.
The warranty is non-transferable and only applies to the original owner.
This warranty gives you specific rights and purchasers may also have other rights, which
may vary by location. Damage caused by failing to adhere to instructions and warnings
issued by DUOTTS is not covered under warranty. Warranty parts will only be shipped
within the continental EU. The warranty period for parts is as follows.
Accessories sold on www.duotts.com are not covered under warranty (except in cases of
shipping damages). Stolen bikes are not covered under warranty.
Necessary precautions must be taken to ensure the bike and battery are not exposed to
severe weather conditions.
Exposure to very wet, hot, or cold conditions may void the warranty.
The warranty time is calculated from the date of the sale.
Electrical
parts
Accessories
Motor
Controller
lithium battery
charger
meter
Turn handle
Brake lever
Throttle
Warranty Period
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
Warranty Type
There is natural welding. desoldering,
and fracture phenomena
Free repair of failure within One years
Performance failure
Can't charge and discharge
Performance failure
Malfunction
Malfunction
No power-off function
No induction capability
Structure
17
Frame
Front fork
Riser
handlebar
crank
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