Duux North - Frequently Asked Questions (FAQ)

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6. FAQ
The airconditioner does not turn on. What
should I do?
- Please check if the air conditioner is
plugged in
- Please check for a possible power failure
- Please check if the WATER FULL indicator is
blinking. If so, empty the water tank.
- Please check if the room temperature is
below/above the set temperature. In that
case, the device will not cool/heat. (Heating
mode is only available on 9K model - DXMA22)
The device seems to have little eect.
What is wrong or how can I improve this?
- Please check if direct sunlight is entering the
room. Close all curtain to keep the warmth
outside.
- Close doors and windows
- Many people in the room rises the room
temperature which makes it harder to reach
the desired temperature
- Please check if there is something is the
room that could produce a lot of heat (e.g.
microwave)
- Please check if the air intake or output are
blocked
- Please check if the room temperature is below
the set temperature. In that case, the device
will not cool.
The unit makes a lot of noise. What is
wrong?
Please check if the device is on a stable surface
and not positioned unevenly. This could cause
the compressor to make loud noise.
The compressor doesn’t work. What is
wrong?
It could be possible that the overheat
protection of the compressor is on. Wait a few
minutes for the temperature to drop.
I see an error code. What does it mean?
See below table with error codes and their
explanations. In all cases, please contact your
point of sale of local service point for repair.
How can I extend the lifespan of the
compressor?
To extend the lifespan of the compressor, wait
at least 3 minutes after switching o the device
before switching it on again.
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