FILTER
B
Lay the
machine
on its side.
To
remove filter B:
- turn the
purple
central locking
dial
on the outer cover
of
the
ball
counter-clockwise until the cover
is
released
-l
ilt
off
the cover
-turn
the filter one-
quarter
counter-clockwise to release.
Wash the filter with
cold
water only.
Filter B should
be
ri nsed
and
t
apped
out
until th e water runs clear,
then
tapped
out
again
to ensure all excess water
is
removed. (Tap
on
the plastic rim,
not
the filter material.) Leave to
dry
completely
lor
a
minimum
of
24
hours.
It
is
normal
for
the filter in the ball
to
turn
gray
in color.
To
relit
filter
B:
- relit the filter on
to
the ball
-secure
the
filter
by
turning
it clockwise
so
the arrows
align.
When
refitting the
outer
cover
of
the ball, keep
turning
the central
locking
dial
clockwise.
When
it starts to click it
is
locked.
BLOCKAGES-
THERMAL
CUT-OUT
This
machine
is
fitted with an
automatically
resetting
thermal
cut-out.
If
any
part
becomes blocked the
machine
may
overheat
and
automatically
cut-out.
If
this
happens,
follow
the instructions
below
in 'Looking
for
blockages'.
NOTE: Lorge items
may
block
the tools
or
wand
inlet.
If
this
happens
,
do
not
operate
the
wand
release catch. Switch
'OFF
'
and
unplug
.
Failure
to
do
so
could
result in personal injury.
LOOKING
FOR
BLOCKAGES
Switch '
OFF'
and
unplug
before
looking
lor
blockages.
Fa
ilure to
do
so
could result in personal injury.
Leave
to
cool
down
lor
1-2
hou
rs
before
checking the filters
or
for
blockages.
Clear
any
blockage
before
restarting.
Look
for
blockages in the
wand
, airways
and
cleaner
head
.
To
release the hose
from
the machine, you will need to remove
the wand.
Open
the
wand
release cop.
Pull the
wand
up
and
away
from
the
hand
le.
Press
the
purple
release
button
in the connecting
collar
and
remove
the
wand
from
the hose.
Remove the
clear bin
and
cyclone unit. Then release the hose
from
the
machine
by pressing the silver tab
on
the base
of
the
hose-
you
can
see it
from
the
front
of
the machine.
Check
lor
blockages
in the hose.
Beware
of
sharp objects
when
checking
for
blockages.
To
refit the hose,
align
the guides
on
the bose
of
the hose with the
channels in the neck
of
the airway. Ensure the silver
tab
laces the
front
of
the
appliance
. Push the hose
on
. It will click into place.
To
relit
the
wand
follow
the instructions in the
'Operation'
section.
To
remove the base plate
to
access an obstruction, see 'Base plate -
disassembly/reassembly'.
To
look
for
blockages in the
front
airway
between the ball
and
the
cleaner
head
you will need
to
remove the cleaner head: see 'Base
plate-
disassembly/reassembly'
below
on
how
to
do
this.
To
look
far
blockages in the
rear
airway
between the
ball
and
the
cleaner head you
will need to release the hose.
Hold
and
slide
the silver
cuff
out.
Check
tho
r
oughly
for
blockages
and
slot
bock
into
place.
Beware
of
sharp
objects when checking
for
blockages.
To
look
far
blockages in the
ball
,
open
the clear plastic inlet
on
the top.
Ref
it all
parts
securely
before
using.
Clearing
blockages
is
not covered by your
warranty
.
BRUSH
BAR-
CLEARING OBSTRUCTIONS
If
your brush
bar
is
obstructed, it
may
shut '
OFF'
.
If
this happens, you
will need to remove the
blockage
.
Switch
'OFF'
and
unplug
before
proceeding. Failure
to
do
so
could
result in personal injury.
Beware
of
sharp objects
when
clearing obstructions.
If
you still
cannot
clear
the obstruction, please
follow
the instructions
below
to remove the base plate. This gives
more
access
to
the
obstruction. Alternatively,
contact
a Dyson expert
on
the Dyson
Helpline
or
visit the website.
Clearing
brush
bar
obstructions
is
not
covered by
your
warranty
.
BASE
PLATE-
DISASSEMBLY/REASSEMBLY
Switch 'OFF'
and
unplug
before
proceeding
. Failure
to
do
so could
result in personal injury.
Loy the
machine
on
its front.
Detach the silver
'C'
clip which
is
on
the
connection
between the
cleaner
head
and
the machine. It
is
quite firm,
but
do
not
pull it
off
roughly. Use a constant, firm pressure.
Pull the cleaner
head
away
from
the machine. Use a constant,
firm
pressure.
At each end
of
the cleaner head there are 2 silver levers:
- swing them
out
at
right
angles
-
hinge
the bose plate
open
.
Be
ware
of
sharp
objects when
clearing
obstructions.
To
relit
the base plate, hinge it closed.
To
secure the base
pla
te push both silver levers back into position
so
they
are
flush with the surface
of
the cleaner head.
Refit the silver
'C' clip
onto
the cleaner head. The
flatter
edge
of
the
clip fits
against
the cleaner head. It
is
easier to
sl
ide
one
lug
into
i
ts
slot
before
the other.
Loy the
mach
ine
on
its bock.
Attach the
cleaner
head
by sliding it
on
to the connections
on
the
lower
front
port
of
the ball. Ensure the electrical
plug
on
the cleaner
head fits into the
tw
in -
block
connection
on
the
body
of
the
machine
,
which
is
directly above the airway.
Push
firmly
: the cleaner
head
will
click
into place.
DISPOSAL
INFORMATION
Dyson products ore
mode
from
high
grade
recyclable materials.
Recycle where possible.
ONLINE
SUPPORT
For
online
help
,
general
tips, videos
and
useful
information
about
Dyson.
www
.dyson.com/
up20supportvideos
www.dyson.com
/
support
DYSON
CUSTOMER
CARE
THANK
YOU
FOR
CHOOSING
TO
BUY A DYSON
MACHINE
If
you have a question
about
your Dyson machine, call the Dyson
Helpline
with your serial
number
and details
of
where
and
when
you
bought
the machine.
Most
questions con be solved over the
phone
by
one
of
our
Dyson
Hel
pline
staff.
If your Dyson
machine
needs service, call the Dyson
Helpline
so
we
con discuss the av
ailable
op
tions.
If
your Dyson
mach
ine
is
un
der
warranty,
and
it
is
a covered repair, it will be repaired at
no
cost.
PLEASE
REGISTER
AS
A DYSON MACHINE OWNER
To
help
us
ensure you receive
prompt
and
efficient service, please
register as a Dyson
machine
owner. There ore three ways
to
do
this:
Online
at
www.dyson.com
Telephone the Dyson
Helpline
on
1-866-277-4649
Complete
the enclosed
form
and
post it to
us
.
This
will
confirm
ownership
of
your
Dy
s
on
machine
in the event
of
an
insurance loss,
and
enable
us
to contact you
if
necessary.
By
registering
online
or
by
phone
you will:
Protect
your
investment with a five year
ports
and
labor
warranty
Receive
helpful
tips
on
using
your
machine.
Be
the first to
hear
about
our
latest inventions.
Registering only takes a few minutes
and
all you need
is
your
serial number.
5
YEAR
LIMITED
PARTS
AND
LABOR
WARRANTY
TERMS
AND
CONDITIONS
OF
THE DYSON 5
YEAR
PARTS
AND
LABOR WARRANTY
WHAT
IS
COVERED
Your Dyson
machine
is
warranted
against
original
defects in
mater
ials
and
workmanship
for
a
per
i
od
of
5 years
from
the
dote
of
purchase,
when used
for
normal
domestic purposes in
accordance
with the
Dyson
Operating
Manual.
Please retain your
proof
of
purchase.
If you
do
not
hove
your
proof
of
purchase, your
warranty
will start
90
days
after
the
date
of
manufacture,
according
to
Dyson's records.
This
warranty
provides,
at
no
extra cost to you, all
labor
and
parts
necessary to ensure
your
machine
is
in
proper
operating
condition
dur
ing the
warranty
period
. The replacement
of
any
part
of
your
machine
under
warranty
will not extend the
period
of
warranty. Any
ports which ore returned and replaced by Dyson
will
become
the
property
of
Dyson. Please call the Dyson
Helpline
at
1-866-277-4649
for
more
information.
This limited
warranty
is
subject to the
following
terms:
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