e-con Systems See3CAM CU135

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Summary

Installing the See3 CAM_DFU Application

Welcome Screen

Wizard welcome screen for See3CAM_DFU application setup.

Installation Path Selection

Option to select installation directory for See3CAM_DFU application.

Ready to Install Window

Confirmation screen before commencing See3CAM_DFU installation.

Attaching the Device

Instruction to connect the See3CAM device to the PC.

Using the See3 CAM_DFU Application

Device Selection

Selecting the See3CAM device from the available list in the updater.

Firmware Selection

Browsing and selecting the firmware image file for the update.

Firmware Update Process

Initiating the firmware update by clicking the F/W UPDATE button.

Firmware Update Complete

Confirmation of successful firmware download and device reset.

Firmware Update Failure

Handling and identifying firmware download failure scenarios.

Troubleshooting

Corrupted Firmware Issue

Troubleshooting steps for a corrupted firmware issue with the device.

The See3CAM_CU135 Camera is a device designed for various applications, and this manual provides comprehensive instructions for its firmware update and general usage. At its core, the See3CAM_CU135 is a camera device that relies on embedded firmware for its proper functioning, controlling all its features.

Function Description

The primary function of the See3CAM_CU135 is to capture images and potentially video, enabled by its internal firmware. This firmware is a crucial program embedded within the device, ensuring that all camera functionalities operate as intended. As e-con Systems continuously develops and enhances its products, new firmware versions are released. These updates often include additional features, performance improvements, and bug fixes, making firmware management a key aspect of maintaining and extending the camera's capabilities.

The device is supported by a dedicated DFU (Device Firmware Update) application, which is the central tool for managing firmware updates. This application facilitates the process of installing new firmware binaries onto the See3CAM_CU135, allowing users to leverage the latest advancements and ensure optimal performance. The DFU application guides the user through a structured update process, from device selection to the final confirmation of a successful update.

The See3CAM_CU135 is designed to be versatile, supporting various operating systems including Windows 7, 8, 8.1, and 10, as well as Linux Ubuntu 12.04, 14.04, and 16.04. This broad compatibility ensures that the camera can be integrated into a wide range of development and application environments.

Usage Features

The usage of the See3CAM_CU135 involves both its operational capabilities as a camera and the maintenance procedures for its firmware.

Firmware Installation and Update:

The process of installing and updating the firmware is straightforward, guided by the See3CAM_DFU application.

Installation of DFU Application: The first step involves installing the See3CAM_DFU application itself. This is done by running a setup file, which extracts necessary files and presents a "Welcome Screen." Users then select an installation path, confirm readiness to install, and finally complete the setup.
Device Selection: Once the DFU application is installed and launched, the user needs to select the See3CAM_CU135 from a drop-down list of connected devices. The application indicates whether a device is connected, or if no device is found.
Firmware Selection: After selecting the device, the user browses for the firmware image file (a binary file provided by e-con Systems). It is important to refer to the Firmware Release Notes to understand the new features and changes in the selected firmware.
Firmware Update Process: Initiating the update involves clicking the "F/W UPDATE" button. The application then switches the device into a firmware update mode, erases the old firmware, and proceeds to write the new firmware. A progress bar indicates the status of the update.
Firmware Update Complete: Upon reaching 100% completion, the device automatically resets and is detected with the new firmware. A confirmation message indicates a successful download. Users can then verify the updated firmware version using the "READ F/W VERSION" button.

Camera Operation:

While the manual focuses on firmware, the underlying usage of the camera involves streaming and image capture. The device supports multiple resolutions and frame rates, with options to adjust these settings for stability, especially when connecting multiple cameras or using less powerful embedded boards. For instance, in UYVY mode, lower frame rates can improve stability, while in MJPEG mode, reducing the Q-factor can help.

The See3CAM_CU135 also supports an external trigger option, which is detailed in a separate application note (See3CAM_CU135_Trigger_Mode_Application_Note_Rev_1_0.pdf). This feature allows for synchronized image capture, which is critical in specific industrial or scientific applications.

Software Support:

e-con Systems provides sample applications to demonstrate the camera's capabilities. For Windows, e-CAMView is available, and for Linux, QtCAM is provided. These applications help users quickly get started with testing and integrating the camera into their projects.

Maintenance Features

Maintenance of the See3CAM_CU135 primarily revolves around firmware management and troubleshooting.

Firmware Updates:

Regular firmware updates are a key maintenance feature. As e-con Systems releases new firmware binaries, updating the device ensures access to the latest features, performance enhancements, and bug fixes. This proactive approach helps maintain the camera's optimal functionality and extends its lifespan in various applications.

Troubleshooting:

The manual addresses common issues and provides troubleshooting steps:

Device Firmware Corruption: If the device's indication LED is RED and it's not listed in the application or device manager, it suggests corrupted firmware. The recommended solution is to re-flash the firmware image using the updater application. If this fails, contacting e-con Systems support is advised.
Firmware Download Failure: Issues during firmware updates, such as a bad USB connection or unplugging the device mid-update, can lead to a "Firmware Download Failed!" message. In such cases, the device might connect in a DFU mode (e-conDFU_USB_1_HUB_0), and the user can retry the firmware update process by following the steps again.
Frame Corruption during Streaming: This issue is often attributed to bandwidth limitations of the USB host, especially with multiple cameras or less powerful embedded boards. Adjusting frame rates or Q-factors (for MJPEG) can mitigate this.
Device Overheating: If the camera module gets very hot, it is suitable for usage, but an external heat sink is recommended for prolonged operation to dissipate heat effectively.

Support and Warranty:

e-con Systems offers comprehensive support for the See3CAM_CU135.

Basic Support: Basic support for evaluation is provided to all customers.
Customization: e-con Systems offers hardware/software/firmware customization based on specific requirements and can manufacture custom cameras.
Contact and Ticketing: Users can contact support via live chat on the e-con Systems website or create a support ticket for any issues.
RMA Policy: Information on the Return Material Authorization (RMA) policy is available on their website.
Product Warranty: General product warranty terms are also provided online. The kit is non-returnable and non-refundable, but e-con Systems will replace failed kits under warranty terms.

Lens Options:

For applications requiring fixed focus custom lenses, users can contact e-con Systems sales to discuss Non-Recurring Engineering (NRE) charges, which cover the costs of research, design, development, and testing for custom product enhancements.

In summary, the See3CAM_CU135 is a robust camera device with a strong emphasis on firmware-driven functionality. Its usage is supported by a dedicated DFU application for easy firmware updates, and comprehensive maintenance and support resources are available to ensure reliable operation and address any potential issues.