Eaton Cutler-Hammer IQ DP-4000 User Manual (English)

Other manuals for Eaton Cutler-Hammer IQ DP-4000

Installation, Operation And Maintenance Instructions87 pages

Questions and Answers:

A
Andrew WoodsAug 19, 2025
Why are all the operator panel indicators off on my Eaton Cutler-Hammer IQ DP-4000 Monitor?
- C
  Colleen RamirezAug 19, 2025
  The operator panel indicators might be off on your Eaton Monitor due to a deficient supply voltage level. Measure the supply voltage and locate the cause of the deficiency. If you are using a separate source or DC source power modules, the control power may be deficient. Locate the cause of the deficiency in the control power line; if the power is sufficient, replace the unit. It is also possible that the AC line, or optional external PTs, are not properly selected, wired, or installed. Verify that the AC line and/or PTs are wired as shown on the wiring plan drawings for the application.
E
edwardjohnsonAug 21, 2025
What to do if digit 8 flashes in display window, indicating an internal malfunction on Eaton Cutler-Hammer IQ DP-4000 Monitor?
- K
  Kathryn OconnorAug 21, 2025
  If digit 8 flashes in the display window, indicating an internal malfunction on your Eaton Monitor, it means the device is detecting an internal malfunction or data is out of range. Try cycling the power. If the problem persists, replace the unit.
L
laurabakerAug 23, 2025
Why are voltage and current readings incorrect and unstable on my Eaton Monitor?
- R
  Robert WilliamsAug 23, 2025
  If both voltage and current readings are incorrect and unstable on your Eaton Monitor, the case is likely not grounded. Attach a ground wire to either the power module or DP4000 ground terminal.
D
Daniel TaylorAug 26, 2025
What does it mean if digit 5 flashes on my Eaton Cutler-Hammer IQ DP-4000?
- S
  Sandra MillerAug 26, 2025
  If digit 5 flashes in the display window on your Eaton Monitor, it indicates a voltage phase loss. This could be due to an actual voltage phase loss condition, so isolate the cause of the AC line phase issue. Alternatively, check the fuses on the affected phase(s) for blown or loose fuses. Reseat the fuses or replace them if necessary.
D
Danny GreeneAug 28, 2025
What to do if digit 2 flashes in the display window indicating an overvoltage on Eaton Cutler-Hammer IQ DP-4000?
- K
  karinajonesAug 28, 2025
  If digit 2 flashes in the display window, indicating an overvoltage on your Eaton Monitor, it means that the AC line, or optional external PTs, are not properly installed or wired. Verify that the AC line and PTs are installed and wired as shown on the wiring plan drawing for the application.
J
James CobbAug 30, 2025
What does it mean if digit 3 flashes in the display window, indicating an undervoltage on Eaton Cutler-Hammer IQ DP-4000 Monitor?
- R
  Robin BestAug 30, 2025
  If digit 3 flashes in the display window on your Eaton Monitor, it indicates an undervoltage. This means an undervoltage condition actually exists. Isolate the cause of the AC line deficiency.
T
Timothy EdwardsSep 1, 2025
Why are my power readings incorrect on my Eaton Cutler-Hammer IQ DP-4000 Monitor?
- T
  timothy30Sep 2, 2025
  If the power readings are incorrect on your Eaton Monitor, the phasing for voltage and current is likely incorrect. Check the phasing and verify the connections with the wiring diagrams.
L
Luis GarciaSep 4, 2025
How to fix inaccurate or zero current readings on Eaton Cutler-Hammer IQ DP-4000 Monitor?
- D
  Dr. Ricky MorrisonSep 4, 2025
  If the current readings are not accurate or read zero on your Eaton Monitor, it may be due to incorrect size CTs being used. Replace them with the proper size CTs. Also, check the CT ratio to ensure it is correct.
J
Jason AbbottSep 6, 2025
What to do if digit 4 flashes in the display window, indicating a phase unbalance on Eaton Cutler-Hammer IQ DP-4000?
- P
  paul04Sep 6, 2025
  If digit 4 flashes in the display window on your Eaton Monitor, it indicates a phase unbalance condition exists. Isolate the cause of the AC line deficiency.
J
Jesse RivasSep 8, 2025
How to troubleshoot digit 7 flashing in display window, indicating a phase reversal on Eaton Cutler-Hammer IQ DP-4000?
- M
  Michael DaySep 8, 2025
  If digit 7 flashes in the display window on your Eaton Monitor, it indicates a phase reversal condition. Isolate the cause of the AC line reversal. Check the utility to determine their phase sequence.

Eaton Cutler-Hammer IQ DP-4000 Specifications

General

Display Type	LCD
Resolution	320 x 240 pixels
Touchscreen	No
Mounting	Panel Mount
Display Size	5.7 inch
Communication	RS-485
Communication Protocols	Modbus RTU
Protocol	Modbus
Operating Temperature	-10°C to 55°C

Summary

Using the Manual

Manual Navigation and Usage

Guide on how to effectively use the manual for installation, operation, and maintenance.

Safety Precautions and Liability Information

Preliminary Safety and Liability

Outlines essential safety precautions, warnings, cautions, and liability limitations.

Factory Correspondence and Support

Provides contact information for technical assistance and factory support.

Introduction

Product Overview and Features

Introduces the IQ DP-4000, its capabilities, and measured parameters.

Required User-Supplied Hardware

Details the external components and hardware required for installation.

Hardware Description

Product Hardware Components

Describes the physical components of the IQ DP-4000, including panel and rear access.

External Hardware and Communication Modules

Details user-supplied external hardware and optional communication modules.

General Specifications

Details the general operating and physical specifications of the IQ DP-4000.

Protective Function Specifications

Outlines the parameters and operation of the device's protective functions.

Metering Specifications

Provides accuracy and range details for all metered electrical parameters.

Operator Panel

Operator Panel Components

Describes the front panel layout, including pushbuttons and display window.

Operator Panel LEDs

Explains the function and types of LEDs on the operator panel.

Installation and Startup

Panel Preparation and Mounting

Instructions for preparing the panel and mounting the IQ DP-4000 unit.

Power Supply Module Mounting

Guidance on mounting the power supply module separately if needed.

Wiring Procedures

Detailed instructions and diagrams for wiring the IQ DP-4000.

Initial Startup Procedure

Step-by-step guide for performing the initial power-up and verification.

Programming the IQ DP-4000

Setpoint Configuration Overview

Introduces the setpoint system and how to use switches and software.

General System Setpoints

Covers configuration of system parameters like voltage, frequency, and phase.

Demand and Energy Setpoints

Details programming for demand calculations and energy readings.

Var/Power Factor Sign Convention

Selects the sign convention for Var and Power Factor values.

Alarm Functions Overview

Introduces the alarm system and general features.

Alarm Relay Modes

Configures how alarm relays react to conditions and power loss.

Alarm Activation Setpoints

Configures which conditions trigger alarms (overvoltage, phase loss, etc.).

Latched/Unlatched Alarm Setpoint

Determines if alarms auto-reset or require manual intervention.

Alarm Delay and Reset Delay

Sets time delays for alarm activation and reset.

Detection Level Setpoints

Configures thresholds for voltage, unbalance, and undervoltage detection.

Reset Threshold Setpoints

Defines reset thresholds for overvoltage, undervoltage, and unbalance alarms.

PowerNet and I/O Setpoints

Configuration for communication features and optional I/O.

Troubleshooting and Maintenance

Level of Repair and Maintenance

Guidelines for unit-level troubleshooting, maintenance, and environmental considerations.

Troubleshooting Procedures

Guides for identifying and resolving issues during startup and operation.

Initial Power-On Troubleshooting

Table of symptoms, causes, and solutions for initial power-up issues.

Operational Troubleshooting

Table of symptoms, causes, and solutions for operational issues.

PT Ratio and CT Primary Setpoint Values

PT Ratio Setpoint Configuration

Tables detailing switch settings for various PT ratios.

CT Primary Setpoint Configuration

Tables detailing switch settings for various CT primary values.

Setpoint Record Sheets

Master Setpoint Record Sheet

Template for recording all setpoint configurations.

General System Setpoint Records

Forms for recording general system configuration settings.

Alarm Setpoint Records

Forms for recording alarm configuration settings.

Optional I/O Setpoint Records

Forms for recording optional I/O settings.

Related product manuals

Eaton Cutler-Hammer IQ DP-4000 User Manual

Table of Contents