This document is a user manual for the Ebac E-Care+ washing machine, a British-manufactured appliance designed for domestic use. It covers installation, operation, maintenance, troubleshooting, and warranty information for models AWM74D2-WH, AWM74D2H-WH, AWM86D2-WH, AWM86D2H-WH, AWM96D2-WH, and AWM96D2H-WH (Part no. AWC6021-05).
Function Description
The Ebac E-Care+ is a front-loading washing machine designed to wash and rinse domestic clothing. It incorporates "Perfect Wash Protection," which automatically protects clothes against damage from unbalanced wash loads. The machine offers various wash programs tailored for different fabric types and soil levels, along with extra settings to customize the wash cycle. It also includes a "Drum Clean" program for internal maintenance and a "My Wash" feature to save personalized wash settings.
Important Technical Specifications
While specific detailed technical specifications like power consumption, water consumption per cycle, or dimensions are not explicitly listed in the provided pages, the manual does mention several important operational parameters:
- Power Supply: AC 220-240V/50Hz. The mains lead is 1.5m long.
- Water Supply Pressure: Must be between 0.1MPa (1 bar) and 1MPa (10 bar) for optimum performance.
- Water Connection: Available in both cold fill and dual fill (hot and cold) configurations. Dual fill machines require the hot water supply to be connected to the right-hand side connector (marked red) and the cold supply to the left-hand side connector (marked blue). Cold fill machines only connect to the cold water supply. Dual fill machines can operate with cold supply only, but require a Y connecting piece (not supplied) for both inlet hoses.
- Drainage: The drain hose can be connected to a standpipe (vertical) or directly into an undersink appliance trap. The drainpipe should always be vertical, not horizontal.
- Load Capacity: The manual provides a table with maximum load sizes in kilograms for 7Kg, 8Kg, and 9Kg models across different wash programs. For example, Cotton Saver and Cotton programs support 7-9Kg depending on the model, while Delicate and Hand/Wool Wash programs support 2Kg.
- Temperature Settings: Available options include 90°, 60°, 40°, 30°, and 20°C.
- Spin Speed Settings: Available options include 1400, 1000, 800, and 600 RPM, along with a "Rinse" and "Spin Only" option.
- Delay Start: Can be set from 1 to 24 hours.
- Safety Features: Includes a child safety lock, door lock mechanism, and a power failure memory function.
Usage Features
- Control Panel: Features a wash program selector dial (also acts as the On/Off switch), temperature button, spin speed button, delay button, prewash/intensive button, time saver/rinse hold button, extra rinse/easy iron button, set My Wash button, and a start/pause button.
- Digital Display: Shows time remaining, error codes, and various icons for start/pause, door locked, prewash, intensive, time saver, rinse hold, easy iron, extra rinse, eco running, and child safety.
- Wash Programs: Includes Cotton Saver, Cotton, Synthetic, Delicate, Mixed, Drum Clean, Allergy Care, Hand/Wool Wash, My Wash, Refresh, Quick, Dark, Quiet, Spin Only, and Rinse & Spin.
- Extra Settings:
- Temperature: Adjustable to suit fabric type.
- Spin Speed: Adjustable to suit fabric type and desired dryness.
- Delay: Allows delaying the start of a wash cycle.
- Prewash/Intensive: Prewash adds an extra wash cycle for heavily dirty clothes. Intensive adds extra agitation for a better clean.
- Time Saver/Rinse Hold: Time Saver speeds up the wash time. Rinse Hold pauses the cycle after rinsing, holding clothes in water to reduce creasing and odors if not unloaded immediately.
- Extra Rinse/Easy Iron: Extra Rinse adds more water to remove excess detergent. Easy Iron uses special drum spinning to reduce creases.
- My Wash: Allows users to create and save a personalized wash program with preferred settings.
- End of Wash Audio Sound: Can be activated or deactivated.
- Child Safety Lock: Locks all buttons and dials to prevent accidental changes during operation.
- Detergent Drawer: Divided into three compartments for prewash detergent (powder or liquid), main wash detergent (powder or liquid using the provided liquid boat), and softener (liquid only).
- Loading: Emphasizes sorting laundry by fabric type, dirtiness, and color. Recommends checking pockets, closing zips, hooks, and strings, and using laundry nets for small items. Warns against overloading and washing trainers/shoes.
Maintenance Features
- Drum Clean Program: A dedicated program to clean the inside of the washing machine, recommended for regular use (10-12 times a year) and after washing extremely dirty loads.
- External Surfaces Cleaning: Recommended as needed, using a damp soft cloth and non-abrasive household detergent.
- Door Seals Cleaning: Recommended as needed, wiping around and under the rubber seal to remove dirt, mold, and debris.
- Detergent Drawer & Recessed Compartment Cleaning: Recommended as needed. The drawer can be removed, disassembled, and washed under running water. A small soft brush can be used for stubborn dirt/mold.
- Drain Pump Filter Cleaning: Recommended 8-10 times a year or as needed. The filter collects small items and debris. The manual provides step-by-step instructions for manual draining and cleaning the filter.
- Manual Draining: Instructions are provided for draining the machine manually in case it stops mid-cycle or due to a power failure.
- Emergency Door Opening: Instructions are provided for manually opening the door in case of a power failure, emphasizing safety precautions regarding hot water and steam.
The manual also includes a comprehensive troubleshooting guide with error codes and step-by-step solutions for common problems like leaks, noise, machine not filling/draining, door not opening, and performance issues. It stresses the importance of registering the product for warranty benefits, including quick repair service, repairs by Ebac-approved engineers, and coverage for parts and labor.
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