ECO2 Systems SANCO2 SAN-43SSAQA - User Manual

SANCO
2
Heat Pump – Owner’s Manual
Page 1 of 28
Sanden Heat Pump – Installation Manual
Page 1 of 40
.
Page title
Covering model numbers for residence
Heat Pump Unit GS3-45HPA-US

This appliance is not to be installed by unqualified and unlicensed persons,
please read and understand this manual prior to installing and operating the unit.
※This manual is for TO BE USED
by the installing Contractor
only.
20916702 (K)
Sanden Heat Pump – Owner’s Manual
Page 1 of 24
Page title
Covering model numbers for residence
Heat Pump Unit GS3-45HPA-US

This appliance is not to be installed by unqualified and
unlicensed persons, please read and understand this manual
prior to installing and operating the unit.
OOwwnneerr’’ss mmaannuuaall
Owner’s Manual
SANCO
2
Heat Pump Water Heater with Natural Refrigerant(CO
2
)
Heat Pump Units
Tanks
: GS4-45HPC
GS4-45HPC-D
: SAN-43SSAQA
SAN-83SSAQA
SAN-119GLBK
This appliance is not to be used by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction.
Children being supervised not to play with the appliance.
This appliance is not to be installed by unqualied and
unlicensed persons, please read and understand this manual
prior to installing and operating the unit.

Summary

Introduction to SANCO2 Heat Pump Water Heater

How the SANCO2 System Heats Water

Explains how the heat pump water heater heats water using refrigerant and heat exchange.

Heat Pump Water Heater System Diagram

Diagram illustrating the SANCO2 Heat Pump Water Heater System's components and flow.

Safety Precautions and Warnings

Danger: Scalding Hazard from Hot Water

Warns about severe burns from hot water over 125°F and identifies high-risk groups.

Warning: Operation After Damage and Hydrogen Gas

Issues warnings regarding operation after damage, hydrogen gas, and hot water contact.

Safety: Avoid Contact with Hot Water Faucets

Advises against touching the faucet during hot water supply to avoid burns.

Safety: Check Water Temperature Before Use

Recommends checking water temperature before use to prevent burns.

Safety: Wear Gloves When Touching Unit

Advises wearing gloves when touching the unit for protection.

Warning: Power Cords and Flammable Substances

Continues warnings about power cords, insulation, gas containers, and unit disassembly.

Warning: Do Not Disassemble or Alter Unit

Warns against disassembling or altering the product, recommending dealer contact for repairs.

Warning: Keep Unit Covers Closed

Advises against opening unit covers to prevent electric shock or fire.

Warning: Avoid Inserting Objects into Unit

Warns against inserting objects into the unit's air inlets/outlets to prevent injury.

Cautions for Unit Operation and Installation

Caution: Avoid Climbing or Applying Force to Unit

Warns against climbing on or applying force to the unit or piping to prevent injury.

Caution: Keep Area Under Unit Dry

Advises against placing humid items under the unit to prevent water damage.

Caution: Do Not Block Airflow

Instructs not to block air inlets/outlets to maintain performance and prevent failure.

Installation: Consider Neighbor Impact

Recommends selecting an installation site that minimizes noise and vibration impact on neighbors.

Installation: Check Environmental Conditions

Details specific installation conditions to avoid accidents, failure, and performance issues.

Installation Details and Warnings

Mandatory: Install Water Tempering Device

Mandates a tempering device to prevent scalds and burns from hot water exceeding 120°F.

California Proposition 65 Warning

Informs about chemicals in the product known to cause cancer, birth defects, or reproductive harm.

Troubleshooting Common Issues

No Hot Water or Low Temperature Troubleshooting

Addresses issues of insufficient hot water or low water temperature with potential causes and actions.

Caution: Power Supply During Absence

Advises against shutting off power during absence, especially with freeze protection, to prevent pipe damage.

Understanding Error Codes

List of SANCO2 Heat Pump Error Codes

A comprehensive list of error codes, their meanings, and potential causes related to system malfunctions.

System Filling and Air Bleeding Procedure

Caution: Locate Air Bleeding Screw

Highlights the location of a critical air bleeding screw for proper system setup.

Guide to Air Bleeding Process

Illustrates the process of bleeding air from the heat pump unit and system.

Mains Power and Electrical Installation

Danger: Electrical Installation Compliance

Emphasizes that all electrical wiring must adhere to NEC and local codes, performed by qualified technicians.

Electrical Connections by Licensed Electrician

Stresses that electrical installation must be done by a licensed electrician.

Pre-Power Check: Tank Full and Valves Open

A crucial step to verify the tank is full and valves are open before powering the unit.

Connecting Main Power Supply

Diagram for Power Connection

Diagram showing the wiring connections for the main power supply to the heat pump unit.

Connecting Thermistor Cable and System Operation

Standard System Operation Modes

Explains the unit's operation, including the "block out time" function for off-peak tariffs.

System Operation with Dry Contact

Outline of Electrical System Connections

Illustrates the overall electrical system connections for the heat pump unit and tank.

Water Supply Quality and Warranty Impact

Chart: Chlorides, PH, and Water Hardness vs. Warranty

Graph illustrating the relationship between pH, chlorides, water hardness, and warranty applicability.

Technical Data for Storage Tanks

Storage Tank Dimensions and Connections

Detailed dimensions and connection sizes for different SANCO2 storage tank models.

Heat Pump Dimensions and Specifications

GS4-45 HPC;GS4-45 HPC-D Key Specifications

Lists critical technical specifications for the GS4-45HPC/GS4-45HPC-D units.

Residential Warranty Policy Details

Heat Pump Unit Warranty (Residential DHW)

Outlines the 3-year parts & labor and 7-year parts warranty for the heat pump unit.

Storage Tank Warranty (Residential DHW)

Covers the 10-year 100% replacement and 5-year pro-rated warranty for storage tanks.

Combined DHW;Heating Application Warranty

Details warranty amendments for combined DHW/Heating system applications.

General Warranty Conditions for Residential Use

Installation Must Comply with Instructions

Mandates installation according to supplied instructions and relevant codes for warranty validity.

Warranty Covers System and Genuine Parts

Clarifies that warranty covers the system and genuine parts, excluding installer-supplied components.

Warranty Exclusions and Voiding Conditions

Exclusions: Accidental Damage, Misuse, Improper Installation

Excludes accidental damage, misuse, incorrect installation, and unauthorized repairs from warranty coverage.

Exclusions: No Fault Found or External Issues

Excludes claims where no fault is found, or issues stem from external factors like plumbing or incorrect utilities.

Exclusions: Excessive Incoming Water Pressure

Excludes failures resulting directly or indirectly from excessive incoming water pressure above 75 Psi.

Requirement: Protection Against Freezing

Requires trace heating for exposed piping in sub-27°F ambient temperatures to prevent freezing.

Further Warranty Exclusions

Exclusions: Non-Compliant Installation Location

Excludes issues arising from installation in non-compliant locations requiring dismantling or special equipment.

Exclusions: Water Quality and Scale Formation

Excludes repairs due to scale formation or corrosive water with high chloride/low pH as outlined in manuals.

Exclusion: Internet Purchased Units

States that systems purchased via the internet are not eligible for warranty.

Exhibit A: Labor Costs Schedule

Labor Expense Reimbursement Rates

Lists reimbursement amounts for specific labor tasks like PCB replacement, thermistor replacement, etc.

Warranty Registration Process

How to Register Your SANCO2 Product

Explains how to register the product via mail or email to ensure warranty support.

ECO2 Systems SANCO2 SAN-43SSAQA Specifications

General

Brand	ECO2 Systems
Model	SANCO2 SAN-43SSAQA
Category	Water Heater
Language	English