Troubleshooting
ecobee.com
support@ecobee.com
1-877-932-6233
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Press and hold the on/off button on the
front of your Switch+ for 5 seconds.
Using voice prompts*, your Switch+ will
cycle through the options: reset Wi-Fi,
reset HomeKit, restart device, and reset
device to factory settings.
Select an option by pressing the on/off
button again, or cancel the menu by
pressing either of the top buttons.
*Not all languages may be available on Amazon
Alexa Voice Service. Go to Amazon.com for the list of
currently supported languages.
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