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6.9 Common faults and troubleshooting methods
Fault phenomenon Fault Reason Solution
The scooter is out of power, the start button
does not work
1.Battery is not connected well
2.The fuse is broken
1.Make sure battery well connected
2.Change a new fuse
After power-on, turn the accelerate handle
grip, the motor does not turn
1、Battery level low
2、Side stand did not kick off
3、Parking button didnot turn off
4、Brake bar didnot return back
5、Handlebar failure
6、Controller connection loose
7、Controller failure
1、 Charge battery
2、 Kick off side stand
3、 Turn off parking button
4、 Return brake bar back
5、 Change handlebar
6、 Connect controller connector again
7、 Change controller
Driving speed is slow or driving distance is
short
1.The capacity of battery is low
2.Tire pressure is insufficient.
3.Overload
4.Brake pad is interfered
5.Battery is aging or retired normally
1.Recharge the battery
2.Replenish tire pressure and check tire pressure
before each riding
3.Keep proper load
4.Replace the brake pads and check the brake
system before each riding
5.Change battery
The battery can not charge 1.The main plug connection is poor
2.Do not use the correct charger
3.The battery is aging or retired normally.
1.Check if the main plug connection is well
connected
2.Use Ecooter charger
3.Change the battery
No display on the dashboard
1.The scooter has no power
2.DC converter does not work
3.Dashboard failure
1. Check if the battery plug is plugged well
2. Change a new DC converter
3. Change the dashboard spare parts
USB cannot be charged
1.Plug is not well connected
2. USB cable does not comply with phone
standard
3. USB charger is damaged
1. Check if plug connected well
2. Please purchase cable complied with phone
standard
3.Change the damaged parts
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