14
Problem Possible Cause Solution
The unit is making
strange noises
Certain sounds are
normal.
Read the “Normal Sounds” section.
The unit is not level
or is touching another
appliance.
Check to make sure that the freezer is level, and
that it is not in contact with another appliance or
furniture.
The body of the freezer
is electried.
The unit is not
grounded properly.
Contact your local electrician to test your
electrical grounding system.
Frost is forming in the
freezer.
The environment is
humid.
Though the unit uses an “auto-defrost” system,
under certain conditions, manual defrosting may
be required. If frost builds up, you can try running
the freezer on a warmer temperature setting,
minimizing the number of times you open the
door, or unplugging the unit to allow the frost to
melt.
The ambient
temperature is too low.
The door is being
opened too frequently.
The door will not shut
properly.
Your freezer is not
level.
Make sure the freezer is on a level surface.
The door gasket is dirty. Clean the door gasket.
The door gasket is not
installed correctly.
Make sure the door gasket is properly installed.
The shelf is incorrectly
installed.
Correctly install the shelf.
To Next Page
Loading...
Need help?
General
