Edgetec TRIFLO - Trouble Shooting Guide

EDGETEC SYSTEMS PTY LTD Part # 9-2100 MAY 2012
11
Trouble Shooting Guide
Auto-Heat & Xtra-Heat - Spa Pump will not start
Possible Cause
Suggested Action
Air tube is not
connected
Check to ensure that the air tube is connected to the air button on the spa
bath and the air switch on the pump
Air Tube is kinked
Check to ensure that the air tube is not kinked or wrapped around the frame
work as this will stop the pulse of air required to come from the air button
Air button is not
operating
Check to ensure that the air button is clear of debris (i.e. tile grout) and that
the air button plunger moves freely.
Mains Power to pump is
not switched on
Check that the power point is in the “on” position
Check the Power Point has 240V Power
Pump is not Priming - No water coming from jets
No water is coming
from spa jets
Activate Air Bleed
Refer to activating Air Bleed
No water coming from
Spa Jets
Most spa jets are now adjustable ensure that all the spa jets are in the open
position by rotating the jet face
Faulty Pump Air switch
Contact service technician.
EEZI & Sensa-Touch - Spa Pump will not start
Possible Cause
Suggested Action
Mains Power to pump is
not switched on
Check the Power Point has 240V Power
Check that the power point is “on”. Green indicator light should be glowing
on the hand set to indicate power.
Communication Cable
is not connected
Check to ensure that the communication cable is connected to the Touch
Pad and the communication port on the pump. Green indicator light should
glow on the touch pad to indicate power
Faulty Touch Pad or
Pump
Contact service technician.
Mains Power to pump is
not switched on
Check that the power point is in the “on” position
Check the Power Point has 240V Power
Pump is not Priming - No water coming from jets
No water is coming
from spa jets
Activate Air Bleed
Refer to activating Air Bleed
Pump runs but stops
after 20 seconds Sensa
Touch Only.
Most spa jets are now adjustable ensure that all the spa jets are in the open
position by rotating the jet face
No water coming from
Spa Jets
Contact service technician.
Spa-Key - Spa Pump will not start - www.spakey.com.au
Possible Cause
Suggested Action
Mains Power to Spa
pump not switched on
Check the Power Point has 240V Power
Check that the power point is “on”. Green indicator light should be glowing
on the hand set to indicate power.
Batteries are flat or not
installed in Hand Set
Check to ensure that the batteries are installed in your hand set or press any
button on the hand set, if the Red indicator lights OK - batteries are not flat.
Faulty Hand set or Pump
Contact service technician or for further technical information Visit the Spa-
Key web site
Mains Power to Spa
pump not switched on
Check that the power point is in the “on” position
Check the Power Point has 240V Power
Pump is not Priming - No water coming from jets
No water is coming
from spa jets
Activate Air Bleed
Refer to activating Air Bleed
No water coming from
Spa Jets
Most spa jets are now adjustable ensure that all the spa jets are in the open
position by rotating the jet face
No water coming from
Spa Jets
Contact service technician.