Indicator light is o during charging.
•
Please ensure the earbuds are correctly placed in the charging case.
•
When the earbuds are not used for long periods of time, the battery will
enter sleep state, it needs to charge about 30 minutes and then the light
will be lit.
No sound
•
Check if the earbuds are operating.
•
Check if the earbuds volume is at an appropriate level.
•
Check if the earbuds are correctly connected with mobile phone.
•
Check if the earbuds are operating within a normal working range.
Call quality of the earbuds are not good.
•
Check if mobile phone is in an area with strong signal.
•
Please ensure the earbuds are within eective distance (10m) and no
obstacle between the earbuds and mobile phone.
When playing music, cannot control pause/play via earbuds.
•
Please ensure the paired device support AVRCP (Audio/Video Remote
Control Prole) prole.
■ FAQs
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