The M50 Smart Wi-Fi Doorbell Camera is a comprehensive security solution designed to enhance home safety and convenience. This device allows users to monitor their doorstep, communicate with visitors, and receive alerts directly on their smartphone. The system includes a 1080p doorbell camera and a wireless chime, ensuring that users are always aware of activity at their front door.

Function Description

The primary function of the M50 Smart Wi-Fi Doorbell Camera is to provide real-time video surveillance and two-way audio communication at the user's doorstep. Equipped with a wide-angle lens, the camera captures a broad view of the area, minimizing blind spots. Infrared lights enable clear vision even in low-light conditions, ensuring continuous monitoring day and night. A motion sensor detects movement, triggering recordings and sending instant notifications to the user's phone. The integrated microphone and speaker facilitate two-way communication, allowing users to speak with visitors remotely through the Aiwit app. The doorbell button, when pressed, activates the wireless chime inside the home and sends an alert to the user's smartphone.

The wireless chime, which plugs into any standard outlet, provides an audible alert when the doorbell is pressed, ensuring that residents inside the home are notified even if their phone is not immediately accessible. The chime can be placed anywhere within the home, offering flexibility in its setup.

Usage Features

Setting up and using the M50 Smart Wi-Fi Doorbell Camera involves several intuitive steps, primarily managed through the Aiwit app.

Account Creation and Device Pairing: Users begin by downloading the Aiwit app from the Apple App Store or Google Play and creating an account. The app guides users through the process of adding the doorbell camera, which involves selecting the M50 model and entering pairing mode by pressing and holding the doorbell button until a red light flashes. The device connects to a 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported), and users input their network name and password. A QR code displayed on the phone is then scanned by the doorbell camera to complete the registration. A successful registration is confirmed by an audible "Device registration successful" message.
Real-time Monitoring and Communication: Once paired, the doorbell camera provides live video feed accessible through the Aiwit app. Users can view their doorstep at any time and engage in two-way audio communication with visitors. This feature is particularly useful for screening visitors, giving instructions to delivery personnel, or deterring unwanted guests.
Motion Detection and Alerts: The motion sensor is a key security feature, detecting movement and initiating recordings. Users receive instant notifications on their phone when motion is detected, allowing them to quickly check the live feed. The sensitivity of human detection can be adjusted within the Aiwit app, offering three levels: low, medium, and high.
- High Accuracy: Records videos less frequently, maximizing battery life. This setting is the strictest, triggering only when a human is certainly detected, which might occasionally miss a human figure.
- Medium Accuracy: Offers a balance, providing medium battery life. This is the recommended setting.
- Low Accuracy: Records videos more frequently, leading to the shortest battery life. These settings help manage the frequency of alerts and conserve battery, especially in areas with frequent or repetitive motion.
Notification Management: Users can enable or disable motion alerts directly within the Aiwit app's settings. Additionally, phone settings must be configured to allow notifications from the Aiwit app to ensure timely alerts.
Device Sharing: The M50 doorbell camera supports device sharing with family members. The owner account can share access with up to 8 other accounts via QR code or email. Up to 3 users can view the video feed simultaneously, but only one user can use the intercom function at a time. Shared accounts have limited permissions, with only the owner able to change settings, delete videos, or further share the device.

Maintenance Features

Proper maintenance ensures the longevity and optimal performance of the M50 Smart Wi-Fi Doorbell Camera.

Recharging the Doorbell: The doorbell camera is battery-powered and requires periodic recharging. A flashing red and blue indicator light signals a low battery. To recharge, the mounting bracket must first be removed. This is done by inserting the included mounting bracket removal tool into a hole at the top of the doorbell and pushing until the bracket slides off. The battery tab should then be removed. The doorbell is recharged using a standard micro-USB cable (provided) plugged into a 5V1A USB power source. A solid red light indicates charging, and the light turns off when fully charged. A full charge typically takes 8-10 hours.
Resetting the Doorbell: If the device disconnects from Wi-Fi and fails to reconnect automatically, or if other issues arise, a reset may be necessary. To reset, first remove the mounting bracket as described for recharging. Then, press the "Reset Button" located on the back of the doorbell. After a reset, the device will need to be paired again through the Aiwit app.
Installation and Reattachment: The doorbell is installed by marking drill holes, drilling into the wall, inserting anchors, and securing the back plate with provided screws. After recharging or maintenance, the doorbell is reattached by slotting it into the bottom of the mounting bracket and clicking it into place.
Troubleshooting Wi-Fi Connectivity: If the device goes offline, it could be due to a weak Wi-Fi signal or an unstable connection. Users are advised to ensure their camera is not too far from the wireless router and that there are no obstructions reducing signal strength. Repositioning the router or using a signal extender/repeater can help. Restarting the router and reconnecting the Wi-Fi may also resolve instability issues. The device exclusively uses 2.4GHz Wi-Fi, so users should ensure their network is configured accordingly, with separate SSIDs for 2.4GHz and 5GHz bands if applicable.
Support and Contact: For further assistance, users can contact the support team via email at service@aiwit.cc or use the support feature within the Aiwit app. When contacting support, it is helpful to include the product's model and the retailer's name.

EKEN M50 - Contact Support; How to Get Assistance