Frequently Asked Questions
1.What mobile operating systems are supported by the appli-
cation?
iOS version 7.0 and later. Android 4.0 and later.
2. No verication code is displayed on the screen after a tracker
has been added. What should I do?
(1) Check the signal reception of the cellular network.
(2) Make sure that your SIM card supports the reception
of text messages and Internet access via GPRS.
(3) Verify that the IMEI code has been entered correctly.
If none of the above helps, please contact the support team.
3. What should I do if I can’t scan the QR code?
Try to rescan the code in better light conditions or reduce the dis-
tance between the camera and the code.
4. How can I make a call using the watch?
You can specify 2 phone numbers using Wherecom. To perform a
call on one of these numbers, hold the corresponding shortcut key
for 3 seconds.
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