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Elatec TCP3 3.0.3.1 - User Manual

Elatec TCP3 3.0.3.1
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TCP3 3.0.3.1
Technical Manual
DocRev4, September 2, 2021
Elatec GmbH

Table of Contents

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Summary

Introduction to TCP3 Converter

Typical Scenario for TCP3

Illustrates a typical application for extending network device features with a card reader or keypad.

Important Features of TCP3

Lists key functionalities and characteristics of the TCP3 converter.

Network Addressing for TCP3

IP Addressing Options

Explains the two network connections and IP configuration options (DHCP/Static).

Static IP Host Addressing Configuration

Details configuring TCP3 for a static IP address, matching an existing printer.

TCP3 Hardware Setup

Hardware Mounting Options

Describes options for positioning the TCP3 unit, including vertical mounting.

Network Cable Connections

Explains connection points for Ethernet cables (Host and Printer ports).

USB Cable and Device Connectivity

Details connecting USB devices like card readers and power specifications.

Connecting the Network Printer

Instruction to connect the printer before configuring TCP3.

Powering Up the TCP3 Device

Explains power options (5V supply, PoE) and LED status indicators.

External Input and Output Ports

Describes the 2 optically isolated outputs and 1 input via an 8-pin connector.

Using the Input Button Functions

Explains the function of the input button for activating features like printing a config page.

Discovering TCP3 Devices on the Network

Prerequisites for Device Discovery

Lists necessary steps before discovering devices, including downloading the AdminPack.

Starting the TCP3 Config Tool

Introduces the TCP3 Config tool for discovering and managing devices.

Cross Subnet Device Discovery

Explains how to discover TCP3 units on subnets other than the user's workstation.

TCP3 Display List Sorting

Details how to sort the discovered devices list in the TCP3 Config tool.

Configuration via TCP3 Config Tool

TCP3 Config Home Screen Overview

Describes the initial screen of TCP3 Config and device discovery process.

Backwards Compatibility Notes

Discusses compatibility between TCP3 Config tool and firmware versions.

Network Configuration Window

Introduces the window for configuring network settings with 4 tabs.

Detailed Network Configuration

Details the network configuration options within the TCP3 Config window.

Name Resolution Settings

Explains how to set the hostname and workgroup for TCP3 devices.

IP Configuration Options

Covers DHCP/Static IP settings, DNS, WINS, NTP, and watchdog configurations.

USB Configuration Settings

Details settings for USB ports, including newline representation and TCP/IP modes.

Keyboard Newline Representation

Defines how newline characters are handled for USB input.

TCP;IP Configuration Modes

Explains configuring TCP3 as a server or client for USB data.

TCP Client Configuration Details

Details settings for TCP3 operating in client mode, including remote host and web services.

Web Service Configuration

Configuration for web services with authentication and device ID.

Connect on Any Character Setting

Configures connection based on any received character, preferred for devices without start characters.

Connect on Specific Character

Allows connection based on a specific start character from the card reader or keypad.

Disconnect on Specific Character

Configures closing the connection upon receiving a specific disconnect character.

Disconnect Timeout Configuration

Sets a timeout for closing the connection when no disconnect character is received.

System Configuration Options

Details system settings like event logging and time zone configuration.

Sending Log Events

Configures which events (e.g., power applied, DHCP) are logged to a Syslog server.

Setting System Time Zone

Allows setting the local time zone for accurate logging timestamps.

Password Configuration

Enables changing the password for TCP3 devices.

Setting a Custom Password

Explains how to set a custom password for the TCP3 device via TCP3 Config.

Sending Configuration to Converters

How to load saved configurations onto multiple TCP3 devices.

Status Window Information

Describes the log window in TCP3 Config for displaying command responses.

Saving Configuration to a File

Details how to save current configurations to a file for archiving or deployment.

Reading Configuration from a File

Explains how to load previously saved configurations from a file.

Resetting to Factory Default

Describes how to reset the TCP3 to factory default settings using a JSON file.

Remote Firmware Upgrade Process

Details the procedure for remotely upgrading TCP3 firmware.

Remote TWN4 Firmware Update

How to update firmware/config of an attached TWN4 reader using TCP3 Config.

Configuration via Web Page

Accessing the TCP3 Homepage

Instructions to access the TCP3's web interface via its IP address.

Network Configuration via Web

Details network settings like name resolution, IP configuration, and printer IP.

Name Resolution Settings (Web)

Setting the hostname and workgroup for the TCP3 device.

Printer IP Settings (Web)

Specifies the IP address assigned to the attached printer via DHCP.

IP Configuration Options (Web)

Details DHCP/Static IP settings, DNS, WINS, NTP, and watchdog for network setup.

Security Settings for TCP3

Manages SSL certificates for secure web and USB client connections to TCP3.

Server Certificate Management

Manages SSL certificates for secure web and USB client connections to TCP3.

Creating Certificate Signing Requests (CSR)

Steps to create CSR or self-signed certificates for secure communication.

Client Certificate Management

Manages certificate authorities for validating web service certificates.

USB Configuration via Web

Details USB settings including newline and TCP/IP modes via web interface.

Keyboard Newline Representation (Web)

Defines how newline characters are handled for USB input.

TCP;IP Configuration Modes (Web)

Explains configuring TCP3 as a server or client for USB data.

TCP Client Configuration (Web)

Details settings for TCP3 operating in client mode, including remote host and web services.

TCP Client Connection Features

Configures connection behavior, character triggers, and timeouts for client mode.

Changing the TCP3 Password

Enables changing the password for TCP3 devices.

System Configuration via Web

Details system settings like event logging and time zone configuration.

Logging Configuration Setup

Configures which events are logged to a Syslog server and how.

System Setup for Logging

Activates Syslog monitoring, sets server IP, and selects events to monitor.

Configuring Logged Events

Defines specific events that trigger log entries.

System Time Zone Settings

Sets the local time zone for accurate logging timestamps.

Firmware Upgrade via Web Interface

Details the procedure for remotely upgrading TCP3 firmware.

Upgrading TCP3 Firmware

Steps to upload a ZIP file for TCP3 firmware upgrade through the system page.

Upgrading TWN4 Reader Firmware

How to update TWN4 reader firmware/config via the system page using a .bix file.

TCP3 Status Information

Displays TCP3 status including version, printer, system, and USB reader details.

Version Information

Displays TCP3 kernel, software version, hardware revision, and MAC address.

Printer Status Details

Shows printer IP, connection status, MAC, and serial number.

System Performance Status

Displays performance metrics like CPU/RAM usage and uptime.

USB Reader Status

Shows status of connected USB devices, including VID/PID.

Refreshing TCP3 Firmware

Local Firmware Update Steps

Step-by-step guide for updating firmware using a USB flash drive.

TCP3 Troubleshooting Guide

Basic Troubleshooting Checks

Initial troubleshooting steps to verify power, connections, and device discovery.

TCP3 Power Issues

Checks for power issues, including LED status and PoE connection.

Network Cable Troubleshooting

Tips for correctly connecting network cables, especially the red internet cable.

Printer Connection and Configuration

Ensures the printer is operational and configured correctly before connecting to TCP3.

TCP3 Discovery Issues

Addresses issues where TCP3 Config cannot discover devices on different subnets.

Recovering TCP3 with Static IP

Recovery steps for a TCP3 with an unknown static IP address.

Printer Homepage Access Issues

Troubleshooting printer homepage access issues, likely due to IP conflicts.

Printer DHCP Address Errors

Addresses printer DHCP errors preventing it from getting the correct IP address.

Printer Incorrect Static IP Address

Resolving issues when the printer's static IP does not match the TCP3 configuration.

Card Swipe Recognition Issues

Troubleshoots issues with card swipes not reaching the authentication server.

DHCP Logging for Debugging

Guides for using DHCP logs to debug network issues.

TCP3 Security Features

Network Access Control

Describes TCP3's network access capabilities and firewall behavior.

USB Port Protection Mechanisms

Details security measures for USB ports, including firmware verification.

History of Changes in TCP3

TCP3 Converter Firmware Updates

Lists changes and features introduced in various TCP3 firmware versions.

Firmware STD3.0.0.0 Release

Initial release of the TCP3 firmware.

Firmware STD3.0.1.0 Updates

Details features added in firmware version STD3.0.1.0.

Firmware STD3.0.2.0 Updates

Details features added in firmware version STD3.0.2.0.

Firmware STD3.0.3.0 Updates

Details features added in firmware version STD3.0.3.0.

Firmware STD3.0.3.1 Updates

Details features added in firmware version STD3.0.3.1.

TCP3 Configuration Tool Updates

Lists changes and new features for the TCP3 Configuration Tool.

TCP3 Config V3.0.0 Release

Initial release of the TCP3 Configuration Tool.

FCC Compliance Notice

IC Compliance Notice

Document Disclaimer

Elatec TCP3 3.0.3.1 Specifications

General IconGeneral
CategoryMedia Converter
ModelTCP3 3.0.3.1
ManufacturerElatec
ProtocolsTCP
Power Supply5V DC
Operating Temperature0°C to 50°C
Storage Temperature-20°C to 70°C
HumidityUp to 95 % relative humidity, non-condensing
InterfaceRJ45