Electrify America HomeStation

Questions and Answers

M
Matthew SolisAug 6, 2025
What to do if the Electrify America Battery Charger indicator starts to flash red while charging?
- D
  Danielle MorseAug 6, 2025
  If the indicator light on your Electrify America Battery Charger starts flashing red during charging, it means the charger has detected a fault. Try disconnecting the charger from your vehicle, waiting for the error to clear, and then reconnecting it. If the problem continues, disconnect the charger from its power source, wait 10 seconds, and then reconnect it to power to power cycle the charger.
N
Nicholas OliverAug 13, 2025
Why is the indicator light on my Electrify America Battery Charger red?
- W
  waltonjessicaAug 13, 2025
  If the indicator light on your Electrify America Battery Charger is red, it means the charger has detected an error or fault. First, wait to see if the error resolves itself, which usually takes less than 10 seconds. If the red light persists, disconnect the charger from the vehicle, wait for the error to clear, and then reconnect it. If the error continues, disconnect the charger from its power source, wait 10 seconds, and then reconnect it to power to power cycle the charger.
W
williamswillieAug 20, 2025
How to fix Electrify America HomeStation Battery Charger when the status indicator does not illuminate?
- M
  Mary StewartAug 20, 2025
  If the status indicator on your Electrify America Battery Charger isn't lighting up, it could be due to a power issue. Have a certified electrician check that the power input is correctly connected and within the unit's operating range. Alternatively, try disconnecting the charger from power and reconnecting it after 10 seconds to power cycle the charger.
J
jonesbryanAug 28, 2025
What to do if the Electrify America HomeStation Battery Charger indicator does not flash blue after plugging in?
- G
  garrettjohnsonAug 28, 2025
  If the indicator on your Electrify America Battery Charger doesn't flash blue after plugging in the vehicle connector, it might be because the vehicle's battery is already fully charged. Check the EV to confirm. Also, make sure the vehicle connector is fully inserted into the EV.

Summary

Information

Copyright

Details copyright ownership and usage restrictions for the document.

About This Document

Explains the purpose of the operating instructions and emphasizes safety.

Intended Use

Outlines the general intended use of the charger in the USA and compliance with regulations.

Charger - Intended Use

Specifies the device's intended use for charging electric vehicles with Type-1 plugs.

Important Safety Instructions

Crucial safety guidelines for installation, operation, and maintenance.

Fire and Electric Shock Precautions

Lists specific warnings about fire and electric shock risks during use.

Operating Environment and Handling

Covers temperature limits, PPE, hazardous areas, and handling live components.

Maintenance and Protection

Addresses power interruption, circuit protection, and product modification notices.

EMC Compliance Statement

Details FCC Part 15 Class B compliance and RF exposure information.

Product Overview

Component Identification

Identifies the numbered parts of the HomeStation charger using diagrams.

Included Components List

Recommended Tools

Tools for Plug-in Installation

Lists essential tools required for plug-in installation.

Tools for Hardwired Installation

Lists essential tools required for hardwired installation.

Installation Instructions

Before Installing

General guidance for specialized electricians regarding installation procedures.

Determine Your Power Rating

Advises consulting an electrician to determine the home's electrical capacity for charger setup.

Pick your Location

Provides guidelines for selecting an optimal mounting location for the charger.

Installation Steps

Install the Mounting Bracket

Detailed steps for mounting the charger bracket securely to the wall.

Install the Holster

Instructions for optionally installing the cable holster at the specified height.

Plug-in Installation

Amperage Configuration via App

Guide to configuring charger amperage using the Electrify America mobile application.

Installation with Hardwiring

Removing Covers and Plug Cable

Steps for removing charger covers and disconnecting the plug cable for hardwiring.

Wiring and Grounding

Instructions for wiring, grounding, and using ferrules for hardwired connections.

Terminal Block and Strain Relief

Details on tightening terminal blocks, strain relief, and wire management.

Manual Amperage Configuration

Optional method for manually setting charger amperage using dipswitches.

Operating Instructions

Charger Operation Sequence

Describes the sequence of actions for connecting and charging an electric vehicle.

Charger Status

Status Indicator Overview

Explains the LED ring's purpose for communicating charger status.

Indicator Pattern Definitions

Defines the meaning of different LED flash patterns.

Understanding Status Indicator Patterns

Details the meaning of various LED color and flashing patterns.

Fault Codes

Lists LED fault indicators and their corresponding error descriptions.

Troubleshooting

Common Troubleshooting Scenarios

Provides solutions for common issues like no indicator light or charging faults.

Specifications

Product Specifications

Lists detailed technical specifications for the HomeStation charger.

Moving, Transportation and Storage

Storage Guidelines

Provides warnings and conditions for moving, transporting, and storing the device.

Cleaning

Cleaning Instructions

Details how to clean the charger safely and what to avoid.

Warranty

Warranty Coverage Limitations

Outlines cases not covered by the product warranty.

Disposal

Disposal Regulations

Advises following federal, provincial, and local laws for device disposal.