32 electrolux.com.au
OVEN TROUBLESHOOTING
Problem Possible cause Remedy
Oven or grill not working Time of day is not set Set time of day
Power is not turned on Switch on electricity
Controls are incorrectly set Reset controls
Oven is in ‘Demo’ mode Exit Demo mode
Household fuse has blown or circuit
breaker tripped
Check fuses or circuit breakers
Child-proof oven lock is activated Deactivate child lock
Oven light not working Light may be turned off at control panel Turn light on
Lamp blown or loose socket Replace or tighten lamp
Household fuse has blown Check fuses
Oven not heating enough Foil trays on bottom of oven Remove foil trays
A timer function is activated Refer timer functions
Household fuse has blown or circuit
breaker tripped
Check fuses or circuit breakers
Clock flashing on display Power interruption Reset the time
Unit smoking when first used Protective oils being removed Turn grill on high for 30mins and
then oven on 200º for 1 hour
Functions and temperature appear
on display but oven does not work
Oven is in ‘Demo’ mode Exit Demo mode
When the door is open the fan stops This is normal operation
When a non fan mode is selected the
oven fan starts
The fan is used to help the oven get to
the selected temperature as quickly as
possible
The light stays on when the door is
closed
An oven function has been selected
The light has been turned on at the
control panel
Turn light off
The light does not activate when the
door is opened
Lamp blown or loose socket Replace or tighten lamp
Shelf or telescopic runner slides out
when door is opened
Oven cavity is not level with the ground Perform a check using a level to
verify cause (refer to installation
section). If not level refer to installer
Limescale residue on base of oven Residual minerals from evaporated
water
Follow the procedure for cleaning
the cavity well. There may be some
minor residual marks after cleaning
If there is a problem with your appliance, please check
the points listed below before calling for service. It may be
possible to avoid a call by fixing the problem yourself and
be able to continue cooking.
Further Information
When you need information, service or replacement parts
or have a warranty enquiry, please contact the Customer
Care Centre:
• Australia - 1300 363 640, 8.00am-5.00pm
EST Monday to Friday
• New Zealand - 0800 436 245, 8.00am-5.00pm
EST Monday to Friday
Please have the following information ready: Model,
Number & Serial Number. This is shown on the data plate
which is visible when the oven door is open.