Problem Possible cause Solution
The appliance is noisy. The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Many food products to be
frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The Intensive Cooling
function is switched on.
Refer to "Intensive Cooling
function".
The compressor does not
start immediately after
pressing the Intensive
Cooling, or after changing
the temperature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Temperature cannot be
set.
The FastFreeze or Inten‐
sive Cooling function is
switched on.
Switch off FastFreeze or In‐
tensive Cooling manually, or
wait until the function resets
automatically to set the tem‐
perature. Refer to "Fast‐
Freeze or Intensive Cooling
function".
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not lev‐
elled.
Refer to "Levelling".
The temperature in the ap‐
pliance is too low/too high.
The temperature regula‐
tor is not set correctly.
Set a higher/lower tempera‐
ture.
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