36 Solutions to Common Problems
iceDispenser
Concern
Dispenserwill not
dispense ice.
Icedispenseris jammed.
Light/s Not On
Concern
Light isnot on=
Potential Cause
,, Watersupplyis notconnected.
,, Icestoragebinisempty.
,, Household water line valveis not open.
,, Fresh Fooddoor is not closed.
,, Ice dispensing paddlehas beenheld in for
more than four to (4-5) minutes.
e Ice has meltedandfrozen around auger due
to infrequent use,temperature fluctuations,
and/or power outages.
,, Ice cubes arefrozen together.
,, Ice cubes aresmaller than normal.
CommonSolution
• Connect water supply (seeConnectingTheWater
Supply section).
,, Ensureice maker is turnedon. Whenthe first supply
of ice isdropped into the bin,the dispenser should
operate.
, Openhouseholdwater line valve.Allow sufficient time
for the iceto bemade.When ice is made,the dispenser
should operate.
• EnsureFreshFooddoor is closed. (SeeProblem
Section, Opening/Closingof Doors/Drawers)
• Motor is overloaded.Motor overload protector will reset
in approximatelythree (3) minutes. Ice canthen be
dispensed.
® Removeice bin, thaw, and emptythe contents. Clean
bin,wipe dry, and replacein proper position. When new
ice is made,dispensershould operate.
• Usethe dispenser often so that cubes do not freeze
together.
,, The ice & water filter cartridge could beclogged.
Replacethe filter cartridge. Dispensing system operates
bestat 30-100 psiwater pressure.Well water pressures
should fall within this range.
PotentialCause CommonSolution
,, Light bulb is burned out or LED light is
damaged.
,, Noelectric current is reaching refrigerator.
,, Controlsystem hasdisabled lights because
one or both doors were left opentoo long.
Odorsin Refrigerator
• SeeReplacing Light Bulbsor LED lights in Careand
Cleaningsection.
,, SeeProhtemsection,Running Your Refrigerator.
• Closeand reopendoor(s) to enablelights.
Concern Potential Cause Common Solution
Interior isdirty. = Interior needsto be cleaned. • SeeCare& CleaningTips.
Odors. • Foodwith strong odors is stored in ,, Coverfood tightly. Turn on air filtration system. Air filter
refrigerator, may needto bechangedmore frequently if foods with
strong odors areroutinely stored in refrigerator.
Opening/ClosingOfDoors/Drawers
Concern Potential Cause CommonSolution
Door(s)'will not close. ,, Refrigerator is not level. It rocks onthe floor • Ensurefloor is leveland solid, and canadequately
when moved slightly, support the refrigerator. Contacta carpenterto correct a
sagging or sloping floor,
Drawersare difficult to ,, Food istouching shelf ontop of drawer. = Keep lessfood in drawer.
move. e Draweris overloaded ,, Removeor redistribute food.
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