Electrolux EW23BC85KS3 - Solutions to Common Problems 35

Solutions to Common Problems 35
Before you CaHo.o
If you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common concerns, causes, and suggested solutions.
Automatic/coMaker
Potenlial Cause CommonSolution
,,, Ice maker isturned off. *
Concern
ice maker is not making
any ice.
Icemakerisnotmaking
enoughice.
Freezericemaker will not
stop making ice.
Icecubes are freezing
together.
Refrigerator is not connectedto water line or
water valveis not open.
,, Thewater supply line is kinked.
,, Thewater filter is not seated properly.
Thewater filter may be cloggedwith foreign
material.
,, Saddlevalveon cold water pipe is clogged or
restricted by foreign material.
o
e
e
Ice maker isproducing less ice than you
expect.
Thewater filter may be cloggedwith foreign
material.
Thewater supply line is kinked.
Saddlevalveon cold water pipe is clogged or
restricted by foreign material.
• Ice makerwire signal arm is being helddown
by some packagein the freezerthat hasfallen
againstthe ice maker.
,, Ice cubes are not beingused frequently
enough.
Icecubes are hollow (shells of icewith water
inside).The hollow cubes breakopen in the
bin and leaktheir water onto existing ice,
which causesit to freezetogether.
Turn on icemaker. Forthe fresh food ice maker,press
and hold the Ice Off button for 4 seconds until the
indicator turns off. Forthe freezerice maker, lower the
wire signal arm.
,, Connectthe unit to the householdwater supply and
ensurethe supply valve is open.
• Ensurethat the supply line does not kink when the refrig-
erator is pushed into placeagainstthe wall.
• Remove and re-install the water filter. Be sure to push
thefilter firmly so that you hearit lock solidly into posi-
tion.
,, If water dispenses slowly or not at all, or if the filter is six
(6) months old or older, it should bereplaced.
o Turn off householdwater linevalve.Removevalve.En-
sure that valve is not a self-piercing saddlevalve. Clean
valve.Replacevalveif necessary.
• Thefresh food andfreezer ice makerswill each produce
approximately2.5 pounds of ice every24 hours
depending on usageconditions.
• If water dispenses slower than normal, or if the filter is
six (6) months old or older, it should bereplaced.
,, Ensurethat the supply line does not kink when the refrig-
erator is pushed into placeagainst thewall,
Turn off householdwater line valve.Removevalve.En-
sure that valve is not a self-piercing saddlevalve. Clean
valve.Replacevalveif necessary.
,, Move the item and releasewire signal arm. Removeany
ice cubesthat may havefrozen together over the wire
signal arm.
,, Removeice container anddiscard ice. The ice makerwill
producefresh supply. Iceshould be used at leasttwice
weeklyto keepthe cubes separated.
,, This generallyoccurs when the ice makerdoes not get
enoughwater.This is usuallythe result of a clogged
water filter. Replacethe water filter.