Unsatisfactory washing results
■
Too little detergent or unsuitable detergent has
been used.
■
Stubborn stains have not been treated prior to
washing.
■
The correct temperature was not selected.
The machine vibrates or is noisy:
■
Check that all the transit bolts and packing have
been removed.
■
Check that the machine is not resting against
anything.
■
Check that the support feet are resting firmly on
the ground.
■
Check that the laundry is evenly distributed in the
drum.
■
Maybe there is very little laundry in the drum.
The door will not open:
■
The programme is still running.
■
The door lock has not yet been released.
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase date
of your machine: the Service Centre will require this
information.
Problems which you can resolve yourself
The machine does not start up:
■
Check that the door is firmly closed.
■
Check that the machine is plugged in and that
there is power at the socket.
■
Check that the main fuse has not blown.
■
Check that the programme selector dial is
positioned correctly and that the start/stop button
has been depressed.
The machine does not fill:
■
Check that the water tap is open.
■
Check that water is coming out of the tap.
■
Check that the inlet hose is not squashed or
kinked.
■
Check that the filter in the inlet hose is not blocked.
■
Check that the door is closed.
The machine fills then empties
immediately
■
The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
The machine does not empty and/or does
not spin:
■
Check that the drain hose is not squashed or
kinked.
■
The drain filter is blocked. Clean it.
■
The anticrease or no spin option has been
selected.
■
The wash load is unbalanced.
Redistribute the clothes inside the drum to allow
the machine to spin.
There is water on the floor:
■
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
■
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
■
Check that the drain hose is not damaged.
■
Check that the drain filter has been refitted
correctly after cleaning.
ENGLISH
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