16.2 Possible failures
Problems indicated by alarm codes
Message Possible solution
: the appliance does
not fill with water.
• Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is
not too low. For this information, contact your local
water authority.
• Make sure that the water tap is not clogged or is
furred with lime-scale.
• Make sure that the filter of the inlet hose and the fil‐
ter of the valve are not clogged. Refer to 'Care and
cleaning'.
• Make sure that the inlet hose is not damaged.
• Make sure that the connection of the water inlet
hose is correct.
: the appliance does
not drain the water.
• Make sure that the drain hose is not damaged.
•
Make sure that the drain filter is not clogged. Clean
the filter, if necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is
correct.
: please check the
door!
Make sure that the appliance door is not open or
closed correctly.
If the appliance is overloaded, remove
some items from the drum and/or keep
pressed the door while touching the
Start/
Pause button until the indicator
stops
flashing (see the picture below).
: the mains supply is
unstable.
Wait until the mains supply is stable. The appliance
automatically starts operating.
: check the air filter.
• Make sure that the air filter has been cleaned.
•
Make sure that the air filter is correctly inserted.
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