Why does my ELINTA CHARGE CityCharge V2 Battery Charger keep losing connection?
If the ELINTA CHARGE Battery Charger station keeps losing connection to the server, it might be due to a poor signal. Check the signal strength of your WiFi or GSM connection. If the Wi-Fi signal is weak, consider using a Wi-Fi booster.
What to do if my ELINTA CHARGE CityCharge V2 won't start charging?
If your ELINTA CHARGE Battery Charger station can be activated, but the charging process does not start, ensure that the charging cable is securely connected to both the car and the station. Also, verify that the car is locked and the key is not in the ignition.
What does it mean when my ELINTA CHARGE CityCharge V2 Battery Charger flashes red?
If the ELINTA CHARGE Battery Charger station flashes red and the EV cannot be charged, it indicates an error. Check the charging station's charging log and try restarting the station. If the problem continues, contact Elinta Charge support team.
Why does my ELINTA CHARGE CityCharge V2 shut down when I start charging?
If the ELINTA CHARGE Battery Charger shuts down when you attempt to start the charge, a faulty EV charging cable or EV outlet may be the cause. This can trigger the RCD. If the charger doesn't automatically reset the RCD, you should reset it manually.
General| Charging points | 2 |
|---|---|
| Output power per charging point | 22 kW |
| Input frequency | 50/60 Hz |
| Operating temperature | -30°C to +50°C |
| Protection degree | IP54 |
| Impact resistance | IK10 |
| Authentication | RFID, Mobile App |
| Communication protocols | OCPP 1.6 |
| Output Voltage | 400 V AC |
| Output Current | 32 A |
| Compatibility | Type 2 |
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