AIRPLANE
OPERATIONS
MANUAL
GROUND SERVICING
REVISION 38
1-12-25
Page
19
Code
04
AOM-145/1114
DEPLANING OR BOARDING WITH ONE ENGINE
RUNNING
The following precautions are recommended:
− At least one pilot must remain in the cockpit.
− Turn the left engine off.
− Set the right engine to idle power.
− Provide safety precautions for passengers on the ground. Isolate
the right side of the airplane so that no passenger can get access
to this area.
REFUELING WITH PASSENGERS ON BOARD OR
EMBARKING/DISEMBARKING
The following precautions are recommended:
− At least one pilot must remain in the cockpit during the refueling
procedure. This pilot is responsible for informing all the flight and
ground crew that the airplane is being refueled with passengers on
board or embarking/disembarking.
− Engines must be off.
− Crew, staff, and passengers must be warned that refueling will take
place;
− “Fasten Seat Belts” signs must be off;
− “No Smoking” signs must be on together with interior lights to
enable the emergency exits to be noticed;
− Passengers must be instructed to unfasten their seat belts and
refrain from smoking;
− Sufficient qualified personnel must be on board and be prepared for
an immediate emergency evacuation;
− If the presence of fuel vapors is detected inside the airplane, or any
other hazard arises during refueling, fueling must be interrupted
immediately;
− Aisles and emergency doors must be kept unobstructed, as well as
the ground area beneath the exits.
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