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All in One Printer
XP-3100 Series
Emerson XP-3100 Series User Manual
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NPD6103-01 EN
2
Table of Contents
Default Chapter
4
Table of Contents
4
Trademarks
8
About this Manual
8
Introduction to the Manuals
8
Using the Manual to Search for Information
8
Marks and Symbols
9
Descriptions Used in this Manual
10
Operating System References
10
Important Instructions
11
Safety Instructions
11
Safety Instructions for Ink
11
Printer Advisories and Warnings
12
Advisories and Warnings for Setting up the Printer
12
Advisories and Warnings for Using the Printer
12
Advisories and Warnings for Transporting or Storing the Printer
13
Advisories and Warnings for Using the Printer with a Wireless Connection
13
Advisories and Warnings for Using the LCD Screen
13
Protecting Your Personal Information
13
Printer Basics
14
Part Names and Functions
14
Guide to the Control Panel
16
Control Panel
16
Guide to the Home Screen
16
Entering Characters
17
Viewing Animations
18
Network Settings
20
Network Connection Types
20
Wi-Fi Connection
20
Wi-Fi Direct (Simple AP) Connection
20
Connecting to a Computer
21
Connecting to a Smart Device
22
Connecting to a Smart Device over a Wireless Router
22
Connecting to an Iphone, Ipad, or Ipod Touch Using Wi-Fi Direct
22
Connecting to Android Devices Using Wi-Fi Direct
26
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct
28
Making Wi-Fi Settings from the Printer
31
Making Wi-Fi Settings by Entering the SSID and Password
31
Making Wi-Fi Settings by Push Button Setup
32
Making Wi-Fi Settings by PIN Code Setup (WPS)
33
Checking the Network Connection Status
34
Network Icon
34
Printing a Network Connection Report
34
Printing a Network Status Sheet
40
Replacing or Adding New Wireless Routers
40
Changing the Connection Method to a Computer
41
Changing the Wi-Fi Direct (Simple AP) Settings
41
Disabling Wi-Fi from the Control Panel
42
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
43
Restoring the Network Settings from the Control Panel
43
Loading Paper
44
Paper Handling Precautions
44
Available Paper and Capacities
45
Genuine Epson Paper
45
Commercially Available Paper
46
Paper for Borderless Printing
46
Paper for 2-Sided Printing
47
List of Paper Type
47
Loading Paper in the Rear Paper Feed
47
Placing Originals
51
Placing Originals on the Scanner Glass
51
How to Place Various Originals
52
Printing
55
Printing from the Control Panel
55
Printing Lined Paper and Calendars
55
Printing from a Computer
55
Printing Basics - Windows
55
Printing Basics - Mac os
57
Printing on 2-Sides
59
Printing Several Pages on One Sheet
61
Printing to Fit the Paper Size
62
Printing Multiple Files Together (for Windows Only)
64
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
65
Printing Using Advanced Features
71
Printing from Smart Devices
74
Using Epson Iprint
74
Using Epson Print Enabler
75
Using Airprint
76
Canceling Printing
77
Canceling Printing - Control Panel
77
Canceling Printing - Windows
77
Canceling Printing - Mac os
77
Copying
78
Copying Basics
78
Copying in Various Layout
78
Menu Options for Copying
79
Scanning
82
Scanning Using the Control Panel
82
Scanning to a Computer
82
Scanning Using WSD
86
Scanning from a Computer
88
Scanning Using Epson Scan 2
88
Scanning from Smart Devices
95
Installing Epson Iprint
95
Scanning Using Epson Iprint
95
Replacing Ink Cartridges and Other Consumables
97
Checking the Status of the Remaining Ink and the Maintenance Box
97
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel
97
Checking the Status of the Remaining Ink and the Maintenance Box - Windows
97
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X
97
Ink Cartridge Codes
98
Ink Cartridge Handling Precautions
99
Replacing Ink Cartridges
101
Maintenance Box Code
104
Maintenance Box Handling Precautions
104
Replacing a Maintenance Box
105
Temporarily Printing with Black Ink
108
Temporarily Printing with Black Ink - Windows
109
Temporarily Printing with Black Ink - Mac os
110
Conserving Black Ink When the Black Ink Is Low (for Windows Only)
110
Maintaining the Printer
112
Preventing the Print Head from Drying
112
Checking and Cleaning the Print Head
112
Checking and Cleaning the Print Head - Control Panel
112
Checking and Cleaning the Print Head - Windows
113
Checking and Cleaning the Print Head - Mac os
113
Aligning the Print Head
114
Aligning the Print Head - Control Panel
114
Cleaning the Paper Path for Ink Smears
114
Cleaning the Scanner Glass
115
Cleaning the Translucent Film
115
Saving Power
117
Saving Power - Control Panel
118
Menu Options for Settings
119
Menu Options for Supply Status
119
Ink Level
119
Maintenance Box Service Life
119
Menu Options for Maintenance
119
Nozzle Check
119
Head Cleaning
119
Print Head Alignment
119
Ink Cartridge(S) Replacement
119
Paper Guide Cleaning
120
Menu Options for Printer Setup
120
Paper Source Settings
120
Quiet Mode
120
Power off Timer
120
Power off Settings
120
Language
121
Keyboard
121
Sleep Timer
121
Ink Drying Time
121
Menu Options for Network Settings
121
Menu Options for Epson Connect Services
122
Menu Options for Google Cloud Print Services
122
Menu Options for Guide Functions
123
Menu Options for Customer Research
123
Menu Options for Firmware Update
123
Menu Options for Restore Default Settings
123
Network Service and Software Information
125
Epson Connect Service
125
Application for Configuring Printer Operations (Web Config)
125
Running Web Config on a Web Browser
126
Running Web Config on Windows
126
Running Web Config on Mac os
127
Windows Printer Driver
127
Guide to Windows Printer Driver
128
Making Operation Settings for the Windows Printer Driver
129
Mac os Printer Driver
130
Guide to Mac os Printer Driver
131
Making Operation Settings for the Mac os Printer Driver
132
Application for Scanning Documents and Images (Epson Scan 2)
133
Adding the Network Scanner
133
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
134
Application for Printing Images (Epson Photo+)
134
Software Update Tools (EPSON Software Updater)
135
Installing Applications
135
Updating Applications and Firmware
136
Updating the Printer's Firmware Using the Control Panel
136
Uninstalling Applications
137
Uninstalling Applications - Windows
137
Uninstalling Applications - Mac os
138
Solving Problems
139
Checking the Printer Status
139
Checking Error Codes on the LCD Screen
139
Checking the Printer Status - Windows
140
Checking the Printer Status - Mac os
140
Checking the Software Status
141
Removing Jammed Paper
141
Removing Jammed Paper from the Rear Paper Feed
141
Removing Jammed Paper from Inside the Printer
141
Removing Jammed Paper from Rear Cover
143
Paper Does Not Feed Correctly
144
Paper Jams
144
Paper Feeds at a Slant
145
Several Sheets of Paper Are Fed at a Time
145
Paper out Error Occurs
145
Paper Is Ejected During Printing
145
Power and Control Panel Problems
145
Power Does Not Turn on
145
Power Does Not Turn off
145
Power Turns off Automatically
145
LCD Screen Gets Dark
146
Cannot Print from a Computer
146
Checking the Connection (USB)
146
Checking the Connection (Network)
146
Checking the Software and Data
147
Checking the Printer Status from the Computer (Windows)
149
Checking the Printer Status from the Computer (Mac OS)
149
When You Cannot Make Network Settings
150
Cannot Connect from Devices Even Though Network Settings Are no Problems
150
Checking the SSID Connected to the Printer
152
Checking the SSID for the Computer
152
Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac
153
Cannot Print from an Iphone, Ipad, or Ipod Touch
153
Printout Problems
154
Printout Is Scuffed or Color Is Missing
154
Banding or Unexpected Colors Appear
154
Colored Banding Appears at Intervals of Approximately 2.5 CM
154
Blurry Prints, Vertical Banding, or Misalignment
155
Print Quality Is Poor
155
Paper Is Smeared or Scuffed
156
Paper Is Smeared During Automatic 2-Sided Printing
157
Printed Photos Are Sticky
157
Images or Photos Are Printed in Unexpected Colors
157
Colors Differ from What You See on the Display
157
Cannot Print Without Margins
158
Edges of the Image Are Cropped During Borderless Printing
158
The Position, Size, or Margins of the Printout Are Incorrect
158
Printed Characters Are Incorrect or Garbled
159
The Printed Image Is Inverted
159
Mosaic-Like Patterns in the Prints
159
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
159
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
160
An Image of the Reverse Side of the Original Appears in the Copied Image
160
The Printout Problem Could Not be Cleared
160
Other Printing Problems
160
Printing Is too Slow
160
Printing or Copying Slows down Dramatically During Continuous Operation
161
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8
161
Cannot Start Scanning
161
Cannot Start Scanning When Using the Control Panel
162
Scanned Image Problems
162
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass
162
The Image Quality Is Rough
162
Offset Appears in the Background of Images
163
Text Is Blurred
163
Moiré Patterns (Web-Like Shadows) Appear
163
Cannot Scan the Correct Area on the Scanner Glass
164
Cannot Preview in Thumbnail
164
Text Is Not Recognized Correctly When Saving as a Searchable PDF
164
Cannot Solve Problems in the Scanned Image
165
Other Scanning Problems
165
Scanning Is too Slow
165
Scanning Slows down Dramatically During Continuous Scanning
166
Scanning Stops When Scanning to Pdf/Multi-TIFF
166
Other Problems
166
Slight Electric Shock When Touching the Printer
166
Operation Sounds Are Loud
166
Application Is Blocked by a Firewall (for Windows Only)
167
Appendix
168
Technical Specifications
168
Printer Specifications
168
Scanner Specifications
169
Interface Specifications
169
Network Function List
170
Wi-Fi Specifications
170
Security Protocol
171
Supported Third Party Services
171
Dimensions
171
Electrical Specifications
171
Environmental Specifications
172
System Requirements
172
Regulatory Information
173
Standards and Approvals
173
Restrictions on Copying
173
Transporting and Storing the Printer
174
Where to Get Help
176
Technical Support Web Site
176
Contacting Epson Support
176
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Emerson XP-3100 Series Specifications
General
Brand
Emerson
Model
XP-3100 Series
Category
All in One Printer
Language
English
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General
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