Emerson zv427em5 - TROUBLESHOOTING; General Troubleshooting Guide

8
4
EN
TROUBLESHOOTING
Before requesting service for this unit, check the table below for a possible cause of the problem
y
ou are experiencing.
S
ome simp
l
e c
h
ec
k
s or a minor a
d
justment on
y
our part ma
y
e
l
iminate t
h
e pro
bl
em an
d
restore proper operation
.
Remedy
GENERAL
Th
e power
d
oes not turn on
.
•
C
h
ec
k
t
h
at t
h
e AC power cor
d
is connecte
d
secure
ly
.
•
Check the breaker (in case o
f
p
ower
f
ailure)
.
•
P
ress
[
TIMER SET
]
to cance
l
t
h
e timer stan
db
y mo
d
e
.
T
here is no
p
icture
.
•
Re-connect the connecting cords securel
y
.
•
Check if the connectin
g
cords are dama
g
ed
.
•
Check the connection to
y
our TV (pages 15-18)
.
•
Switch the input selector on
y
our TV (such as to “L1”) so that the signal
from the unit a
pp
ears on the TV screen
.
Cannot record a TV pro
g
ram.
•
This unit does not have a tuner to receive TV broadcastin
g.
•
You must connect t
h
is unit to an externa
l
tuner to recor
d
TV programs
(
page 15
).
Th
ere is no soun
d
or t
h
e soun
d
is
d
istorte
d.
•
Re-connect a
ll
connections secure
l
y
.
•
Check i
f
the connecting cord is damaged.
•
Check the connections to the ampli
f
ier input.
•
Check i
f
the input device setting on the ampli
f
ier is correct
.
•
W
h
en t
h
e unit is in pause mo
d
e or in s
l
ow-motion p
l
ay
b
ac
k
mo
d
e,
s
ound is not output. This is not a mal
f
unction
.
•
When the unit is in
f
ast
f
orward or
f
ast reverse mode, sound is not
output. This is not a mal
f
unction
.
•
W
h
i
l
e t
h
e setup menu or timer programming
d
isp
l
ay is s
h
own or w
h
i
l
e
th
e screen saver is active, t
h
e au
d
io is mute
d.
T
h
e
r
e
m
ote
co
n
t
r
o
l
does
n
ot
f
u
n
ct
i
o
n
.
•
B
atte
ri
es
a
r
e
w
ea
k
.
•
Th
e
r
e
a
r
e
obstac
l
es
bet
w
ee
n
t
h
e
r
e
m
ote
co
n
t
r
o
l
a
n
d
t
h
e
u
ni
t.
•
Th
e
r
e
m
ote
co
n
t
r
o
l i
s
f
a
r fr
o
m
t
h
e
u
ni
t.
•
Th
e
r
e
a
r
e
n
o
batte
ri
es
in
t
h
e
r
e
m
ote
co
n
t
r
o
l
.
•
C
h
ec
k if
t
h
e
u
ni
t
i
s
tu
rn
ed
o
n
.
•
C
heck if
y
ou are pointing the remote control at the recorder and NOT the TV.
I
f
y
ou have a plasma TV, it ma
y
interfere with the IR signal. Tr
y
the
remote with the plasma off. If the remote works,
y
ou ma
y
need to move
t
he unit awa
y
from the plasma TV
.
•
Pr
ess
[
DVD
]
o
r
[
VCR
]
,
whichever
y
ou need. Then, tr
y
again.
•
Pr
ess
[
TIMER SET
]
to cancel the timer standb
y
mode
.
T
he unit does not operate properl
y.
•
When static electricit
y
, etc., causes the unit to operate abnormall
y
,
unp
l
u
g
t
h
e unit an
d
t
h
en p
l
u
g
it in a
g
ain
.
DVD • VCR
Pla
y
back picture is distorted
.
•
Keep the device which ma
y
cause electrical disturbances, such as a
ce
ll
u
l
ar p
h
one, awa
y.
Not
h
ing was recor
d
e
d
even t
h
oug
h
you set t
h
e timer setting correct
l
y
.
•
There was a power
f
ailure during recording.
•
The unit’s internal clock stopped due to a power
f
ailure that lasted
f
or
more t
h
an 30 secon
d
s. Reset t
h
e c
l
oc
k
(page 26)
.
•
T
h
e program contains copy protection signa
l
s t
h
at restricts copying.
•
T
h
e timer setting over
l
appe
d
wit
h
anot
h
er setting t
h
at
h
as priority.
T
imer recordin
g
is not complete or did
not start from the be
g
innin
g.
•
The timer setting overlapped with another setting that has priorit
y
(page 34)
.
•
Disc space was not enou
g
h
.
T
imer recordin
g
is impossible
.
•
Ma
k
e sure appears on the
f
ront panel display o
f
this unit. I
f
not, press
[
TIMER SET
]
.
No ima
g
e from HDMI connection
.
•
Check the HDMI connection.
(
Check the status of the HDMI related
i
ndications.
)
•
C
h
ec
k
w
h
et
h
er t
h
e connecte
d
monitor
d
evice or ot
h
er
d
evice su
pp
orts
H
DCP. (This unit will not output a video si
g
nal unless the other device
s
u
pp
orts HDCP.
)
•
Check the settin
g
of HDMI.
•
Check whether the out
p
ut format of this unit (HDMI FORMAT) matches
t
he su
pp
orted in
p
ut format of the other connected device
.
•
I
f
the unit is connected to the unauthorized displa
y
device with an
H
DMI ca
bl
e, t
h
e au
d
io/vi
d
eo signa
l
ma
y
not
b
e output w
h
en p
l
a
y
ing
back
a
co
mm
e
r
c
i
al
DVD-vi
deo.
I
nstructions continue on the next pa
g
e.