Why can't my EPAK River Line Antenna find a satellite?
If your EPAK Antenna cannot find a satellite, make sure there are no obstructions blocking the view to the satellite and restart the search mode.
What to do if my EPAK Antenna has no connection to the antenna unit?
If your EPAK Antenna has no connection to the antenna unit, check the cable connections to the antenna unit, including both the power and antenna cables. Also, check the antenna unit's power supply.
What to do if my EPAK River Line's power supply is too low?
If the power supply to your EPAK Antenna is too low (below 11.5V), check the power supply connection to the antenna unit for any loose cables. If the antenna is connected without a power converter, charge the vessel's battery.
What to do if my EPAK Antenna cannot find a stored satellite?
If your EPAK Antenna cannot find a stored satellite, check if any superstructures obstruct the view of the satellite. If there are no obstructions, delete the stored satellite and restart the search mode.
What to do if my EPAK Antenna gives a communication error?
If your EPAK Antenna shows a communication error with the antenna unit, turn the unit off and then back on after 3 seconds.
What to do if the search for a stored satellite takes longer on my EPAK River Line Antenna?
If the search for a stored satellite takes longer on your EPAK Antenna, even without obstructions, modify the satellite angles at the new location using the function Upd Sat.
What to do if my EPAK River Line shows a read error of horizontal unit?
If your EPAK Antenna shows a read error of the horizontal unit, turn the unit off and on again. If the error reoccurs, call for technical assistance. If errors regard limit switches, check all moving parts for nonblocking functionality.
What to do if my EPAK River Line Antenna gives an error while saving a satellite?
If your EPAK Antenna shows an error while saving a satellite, repeat the search and storing procedure. Ensure the boat is not moving and that no superstructures obstruct the view to the satellite.
What to do if my EPAK River Line has a short in the connection?
If there is a short in the connection between the control box and antenna of your EPAK Antenna, check the cable connection to the antenna and the rotary joint inside the antenna.
What to do if my EPAK Antenna successfully searches for a satellite, but no picture is shown?
If your EPAK Antenna successfully searches for a stored satellite but no picture is shown, deactivate Fastscan mode and delete the satellite storage positions and memorize them again.
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