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caddy does not run or one motor does not run.
Reply: Please check the motor connectors on the controller box and if connector pins are in
the correct position.
Question 4: The manual control function works, but the remote control does not?
Reply:
a) Press any button on remote and check signal LED indicator light ON for each press. If
the LED does not light up, check the remote ON/OFF switch position.
b) Check the batteries status in your remote-control handset. Replace remote control
batteries with fresh brand-new ones.
c) The caddy frequency may out-of-tune from remote. Rebuild connection between
remote and caddy ref to section 3.2.
Question 5: The caddy does not respond well to the remote-control handset.
Reply:
a) Please check the condition of the handset batteries
b) Make sure you don’t exceed the range distance limit.
c) The caddy frequency may be out-of-tune from remote. Rebuild connection between
remote and caddy ref to section 3.2.
Question 6: The trolley stops by itself.
Reply:
a) Automatic stop feature. An additional safety feature of this caddy is that it will stop
moving at remote control mode, if it does not receive a signal from the remote control
at least every 25-30 seconds. This way, should you ever be distracted, your caddy does
not get away.
b) Please check the battery level.
c) The temperature of the controller box reaches its upper limit in case of an overload or
hot weather, it will automatically shut down to cool off. Give the caddy a short time to
cool down, then you can run it again.
Question 7: The caddy tracks to one side.
Reply:
a) Check golf bag weight balance. Make sure that the weight distribution of your golf bag
is balanced on the caddy.
b) Slope, deep or wet grass may make different friction on different wheel to cause caddy
run to one side.
c) Caddy need to do tracking adjustment, ref to section 3.3.1
Question 8: Where can I purchase spars parts or accessories for my caddy?
Reply: You can purchase spare parts and accessories from our authentic dealer or order online
at: http://www.epggolf.com
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