This document is a welcome guide for the Epico internet+TV service, focusing on self-installation and features of the Epico 4K Cloud PVR.
Device Description:
The Epico 4K Cloud PVR is a digital video recorder that integrates internet and TV services, allowing users to watch live TV, on-demand content, and access various apps. It supports 4K resolution for an enhanced viewing experience. The device is designed for self-installation, with clear instructions provided in the guide.
Important Technical Specifications:
- Model: Epico 4K Cloud PVR
- Storage: 16 GB for downloaded apps and recordings.
- Connectivity: Wi-Fi and Ethernet for internet connection.
- Video Output: HDMI for connection to a TV.
- Included Accessories: Epico remote with batteries, HDMI cable, power cord.
- Built-in Features: Chromecast for casting content from mobile devices.
- Compatibility: Requires Cogeco Internet service and a Cogeco wireless home network.
- Account Requirements: My Account username and password (Cogeco), Google login information (email and password) for voice search and Google Play Store access.
Usage Features:
Installation and Setup:
- Plugging in: Connect the Epico 4K Cloud PVR to your TV via HDMI cable and the power cord to a wall outlet. Ensure both the TV and PVR are powered on.
- Initial Setup:
- Choose your preferred language.
- Pair the Epico remote control by pressing the OK and 2 buttons simultaneously for a few seconds.
- Optimize the viewing area of your screen.
- Connect the PVR to your Wi-Fi network. This can be done either by using an Android phone (selecting "CONTINUE" and following on-screen instructions, or "SKIP" if not using an Android phone) or by manually selecting the Cogeco Wi-Fi network and logging in with your username and password.
- Control Setup: Select "BEGIN" to configure the remote to control your TV and PVR, or "SKIP" to set it up later via Settings > Android TV Settings > Remotes & accessories > Choose your remote control > Choose TV > AVR Control.
Account Setup:
- Google Services: Sign in with your Google email address. A Google account is necessary for Google Assistant, voice search, and downloading new applications. Only one Google Account can be used at a time.
- TV Customization: Customize the name of your TV for easy identification.
- My Account: Sign in to the Epico app using your My Account credentials to access full features.
Internet Connection Test:
- Wi-Fi Signal Quality: Access the "Apps" section in the Epico main menu and click the "analiti WiFi Tester" icon. The Speed Test runs automatically.
- Optimization: Ensure green check marks appear for all video streams. If not, consider repositioning your modem (centrally, 90 cm/3 feet off the ground) for better Wi-Fi coverage, moving objects that might affect signal strength, or turning off Wi-Fi on other Internet access points (routers/extenders).
- Stability: For added stability, you can connect the Epico 4K Box directly to the modem using an Ethernet cable.
Remote Control Features:
The Epico remote control offers a wide range of functions:
- POWER (1): Turn the EPICO 4K Cloud PVR on or off.
- RECORD (2): Press once to start recording.
- GUIDE (3): Display the programming guide.
- FILMS (4): Display all available movies.
- HOME (5): Display the main menu.
- LIVE TV (6): Go back to your last-watched live TV channel.
- VOICE COMMAND (7): Speak to Google Assistant.
- CHANNEL (UP/DOWN) (8): Change channels or browse the programming guide.
- OPTION (9): Access settings and filters from the interface.
- LAST (10): Tune to your last-watched live TV channel.
- MUTE (11): Mute or unmute the sound.
- BACK (12): Return to the previous page.
- NAVIGATION ARROWS (13): Navigate around the screen.
- NETFLIX (14): Access the Netflix® application.
- PLAYBACK FUNCTIONS (15): Pause, rewind, or skip forward.
- INFO (16): Access additional information about programs.
- TV POWER (17): Turn your TV on or off.
- INPUT (18): Select the input for your TV.
EPICO Interface Navigation (Main Menu - accessed via Home button):
- Search and Setting Icons (1): The search icon scans all available content. The setting icon allows language choice, PIN code for specific content, purchases, and adult locks (default PIN: 0000).
- Your Profile (2): Create profiles for different users to track viewing history, pick up recordings, add shows to favorites, and receive personalized suggestions. Recordings are managed in the "Recordings" section.
- Watch TV (3): Displays the guide, allows viewing missed content, and restarting programs from the beginning ("Restart" feature). "Just missed" provides shows aired in the last 24-72 hours.
- Films (4): Library of movies from live and on-demand channels, available for rent or purchase.
- Zones (5): Categorized content sections like Kid Zone, Music, and Adult, tailored to specific age groups or interests.
- Apps (6): Access to favorite channels, on-demand content, Netflix®, YouTube®, The Weather Network, and thousands of apps from the Google Play Store®.
Recordings Feature:
- Recording a Program: Select a show/movie in the programming guide and press the "Record" button.
- 1 press: Record a program or movie.
- 2 presses: Record all episodes of a series.
- 3 presses: Cancel recordings.
- Personalized Recording: Select "Record" from the program's "Info" to modify settings.
- DVR Manager: All recordings are grouped under your profile in the "Recordings" section of the main menu. Use "DVR Manager" to view and manage them.
- Advanced Options: When recording from a program's details page or DVR Manager, options include: Show type, Time, Channel and time, Stop recording, Keep until, and Manual recording.
Filters and Voice Commands:
- Filters: In "Guide" or "View all," press the "Option" button to access filter categories (e.g., Temperature for local weather, Forward/backward 3 minutes to skip/review a scene, Canadian movies).
- Voice Commands: Press and release the "Voice commands" button. Speak when the 4 dots appear.
Other Handy Features:
- Restart Feature: If a show/movie can be restarted, press the OK button, then the down arrow, and select "Restart." Look for the replay icon in the programming guide.
- Parental Controls & Recommendations: Epico offers features like parental controls and personalized recommendations, accessible via cogeco.ca/epicofaq.
Adding More Apps:
- Google Play Store: Go to the "Apps" section, select "Google Play Store." If not already signed in, enter your Google username and password. If you don't have an account, visit accounts.google.com to create one.
- Installation: Select the desired app and then "Install."
- Storage: Downloaded apps count towards the 16 GB storage capacity of the PVR. Some apps may have additional costs, not managed by Cogeco, and billed according to Google's terms.
EPICO App and Website:
- EPICO App: Download from Google Play Store or App Store. Connect using your My Account username and password.
- Record, download and go: Download recordings to a device for offline viewing.
- Casting: Use the built-in Chromecast to cast content from thousands of mobile apps to your TV.
- EPICO Website: Access epico.cogeco.ca to view on-demand/live content, manage recordings, and access your profile/recommendations.
Maintenance Features:
- No specific maintenance features are detailed in the provided text, beyond ensuring optimal Wi-Fi signal strength by adjusting modem placement or removing obstructions. For technical support, contact Cogeco.
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