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epiphan video Epiphan Pearl-2 - User Manual

epiphan video Epiphan Pearl-2
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Epiphan Pearl-2
Pearl-2 Rackmount
Pearl-2 Rackmount Twin
User Guide
Release 4.19
June 21, 2023
UG115-25
© and 2023, Epiphan Systems, Inc

Table of Contents

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Summary

Start here

Product overview

Learn about your Pearl device and get familiar with its connectors and features.

Quick start

Step-by-step procedures to quickly connect a video source, audio, and start recording.

Specifications

Detailed technical specifications, AV inputs, optimizing performance, and international character support.

Release notes

Lists features and updates introduced in specific firmware releases.

Product overview

What is Pearl-2?

Defines Pearl-2 as a versatile live video production device that acts as an encoder, streamer, switcher, and recorder.

Front and back view of Pearl-2

Details the physical connectors and features on the front and back panels of the Pearl-2 unit.

Monitoring audio

Explains how to use the 3.5 mm headphone jack for audio monitoring and adjust volume levels.

Live video mixing; switching

About 4 K on Pearl devices

Details Pearl-2 and Pearl Nano support for 4K resolutions and the required feature add-on.

Quick start

Start up the Pearl device for the first time

Step-by-step instructions for the initial setup of the Pearl device, including connecting sources and power.

Specifications

Pearl-2 AV inputs

Lists the supported AV inputs for Pearl-2, including SDI, HDMI, USB, and RJ-45 connections.

Pearl-2 tech specs

Provides detailed technical specifications for Pearl-2, covering video inputs, outputs, codecs, and processing.

Optimum System Load

Discusses factors affecting CPU load and provides recommendations for maintaining system performance.

User interfaces and remote access

The touch screen - Pearl-2 and Pearl Mini

Explains how to use the touch screen for switching layouts, controlling recording/streaming, and configuring settings.

Admin panel

A web-based interface for system setup and administrative tasks, accessible via browser or local console.

Epiphan Live

A web-based interface for confidence monitoring, statistics, live switching, and recording control.

The Admin panel

About the Admin panel

Describes the Admin panel as a web-based UI for system setup and administrative tasks.

Connect to the Admin panel

Instructions on how to access the Admin panel using a web browser or local console.

Enable local console access to the Admin panel

Explains how to connect a mouse, keyboard, and monitor directly to the Pearl device for local access.

Epiphan Live

The Dashboard interface

The initial page in Epiphan Live, providing tools for confidence monitoring, streaming, and recording control.

Access Epiphan Live using a web browser or mobile device

Instructions for accessing Epiphan Live via web browser on Windows, Mac, Linux, Android, or iOS devices.

Stream, record, and monitor using the Dashboard interface

Configure Dashboard panels

Explains how to customize dashboard panels to display specific channels, sources, or system information.

Monitor video and audio input sources using Epiphan Live

Guides users on monitoring video and audio inputs via the Dashboard, including understanding status indicators.

Monitor and select the video output source using Epiphan Live

Details how to view and select video sources for output ports and manage audio settings via Epiphan Live.

Setup

Rackmount installation

Instructions for installing Pearl-2 models into 19-inch racks or optional rackmount shelves.

Configure network settings

Guides users through changing network settings, including DHCP and static IP configuration.

Configure network security

Details how to configure 802.1x security, manage certificates, and use HTTPS for secure access.

Configure date and time

Explains how to set date, time, and time zone, or configure a time server for synchronization.

Audio input ports

Configure audio ports for stereo or mono

Explains how to configure XLR ports for stereo pairs or separate mono inputs using the Admin panel.

Assign audio sources to an input

Details how to assign audio sources to input ports, including shared resources like XLR-B and RCA.

Adjust audio gain and delay

Guides on adjusting audio gain and delay for external sources to ensure synchronization.

Video output ports

Video output port resolution

Explains video output port resolution, aspect ratio, and available settings for display modes.

Set up the video output port using the Admin panel

Guides on selecting channels or video sources for output ports and configuring resolution, aspect ratio, and audio.

Set up and enable MultiViewer

Details how to set up and enable MultiViewer for displaying a custom mix of sources in a grid for confidence monitoring.

User administration

User types and privileges

Describes the different user account types (Administrator, Operator, Viewer) and their default privileges.

Administrator

Details the Administrator account's full system configuration access and default login credentials.

Operator

Explains the Operator account's limited configuration control and access to admin panel functions.

Change user passwords

Overcome lost passwords

Instructions for resetting lost operator or viewer passwords, or contacting support for admin password recovery.

Assign administrator privileges to operators

Explains how administrators can assign additional privileges to operators via the Security menu.

Configuration presets

About configuration presets

Explains configuration presets as groups of settings for backup, restore, and consistent system setup.

Configuration preset considerations

Important considerations to know before using configuration presets, including access, states, and potential lockout.

Create a configuration preset

Create a configuration preset using the Admin panel

Step-by-step guide to creating a configuration preset by naming it and selecting configuration groups.

Apply a configuration preset using the Admin panel

Apply a configuration preset using the touch screen

Instructions on applying configuration presets stored locally or from a USB drive via the touch screen.

Export and import configuration presets

Download or export a configuration preset using the Admin panel

Steps to download configuration presets to a local computer for backup or transfer to other Pearl-2 systems.

Capture

What is a channel?

Defines a channel as an encoding instance for video/audio inputs to produce recordings and live streams.

Channel layout examples

Provides examples of different layouts that can be created using the custom layout editor.

About automatic channels

Explains Pearl-2's pre-configured Auto channels (Auto A, Auto B) that automatically detect and configure sources.

Channel configuration

Guides on encoding video and audio sources for channels to optimize quality for live streaming and recording.

Configure video encoding

Video encoding settings

Details video encoding settings like codec, profile, frame size, key frame interval, and bitrate.

Configure video encoding for a channel using the Admin panel

Step-by-step instructions to configure video encoding settings for a channel via the Admin panel.

Codecs and file format compatibility

Supported video codecs

Lists the video codecs supported by Pearl-2, including H.264 and Motion JPEG.

Supported audio codecs and bitrate guidance

Provides guidance on supported audio codecs like AAC and MP3, including sample bitrate values.

Open the custom layout editor for a channel

Configure a custom layout for a channel

Guides on creating custom layouts for channels, including renaming and adding elements like images and text.

About the custom layout editor

Layout editing

Describes the layout editing area for adding images, video sources, text overlays, and background colors.

Move and size items in the layout editing area

Explains how to position and resize items using the mouse, keyboard, or manual positioning values.

Set the background color

Set a background color matte for a layout using the Admin panels custom layout editor

Steps to select or pick a background color for unused space in a layout using the custom layout editor.

Add an image to a layout

Add an image to a layout using the Admin panels custom layout editor

Instructions for adding images as backgrounds or overlays to layouts using the custom layout editor.

Add a video file to a layout

Add a video file to a layout using the Admin panels custom layout editor

Steps to add video files for motion backgrounds, pre/post-roll, or playback in a channel using the custom layout editor.

Add a text overlay

Add a text overlay using the custom layout editor

Guides on adding text overlays to layouts using the custom layout editor, including shortcut codes for dynamic information.

Configure chroma keying

Performance considerations

Discusses performance impact of chroma keying based on sources, scaling, frame rate, and processor load.

What is upstream chroma keying?

Explains upstream chroma keying, applying the effect to a specific source before processing and broadcast.

What is downstream chroma keying?

Defines downstream chroma keying, applying the effect to all broadcast sources after processing and switching.

Set up chroma key for a green screen video source

Configure chroma keying for green screen using the Admin panel

Step-by-step guide to configuring chroma keying for a green screen source using the Admin panel and custom layout editor.

Add external titler software effects to Pearl-2

Apply chroma key effect to an effects computer video source using the Admin panel

Instructions to apply chroma key effects from an external titler software source via the Admin panel.

Video and audio input sources

Connect an RTSP source

Guides on connecting an RTSP source, such as an IP camera, to Pearl-2 using the Admin panel.

Connect an SRT stream as an input

Details on configuring Pearl-2 as an SRT destination to ingest SRT streams as video inputs.

Connect an NDI source

Explains how to connect NDI sources to Pearl-2 for low-latency video transmission over Ethernet.

Configure a video input source

Details on changing video settings for input sources like HDMI, SDI, and USB cameras.

Stream

What is streaming?

Explains the process of streaming live video content to viewers, servers, and media players using various protocols.

Streaming to servers, CDNs, and other devices

Details on streaming to CDNs, local media servers, and other Pearl-2 devices using various protocols like RTMP, SRT, HLS.

Streaming to a media player or smart TV

Explains how Pearl-2 can use SAP to stream to set-top boxes, digital signs, smart TVs, and other media players.

Record

Record a channel

Guides on starting and stopping channel recordings and configuring recording settings using the Admin panel.

Record using Single Touch control on Pearl-2 and Pearl Mini

How to control recording across multiple channels with a single touch using the touch screen.

Recorders

Explains how to use recorders to record multiple channels in a single multi-track file and manage recordings.

Automatic file transfers

Details how to configure automatic uploads of recordings to network storage or USB drives.

Integration

Kaltura registration

Steps to register Pearl-2 with Kaltura CMS for seamless video recording and webcasting experience.

Enable CMS and register with Kaltura

How to register Pearl-2 as an encoder resource for Kaltura using the Admin panel.

Panopto registration

How to register Pearl-2 with Panopto as a remote recorder for scheduled, recurring, and ad hoc events.

YuJa setup

Guides on integrating Pearl-2 with YuJa for automatic event scheduling and management.

Panopto registration

Enable CMS and register with Panopto

How to register Pearl-2 with Panopto as a remote recorder for scheduled, recurring, and ad hoc events.

Disable CMS and disconnect from Panopto

Steps to disable CMS on Pearl-2, which disconnects the remote recorder from Panopto.

Panopto recording and webcasting setup

Guides on setting up authentication for ad hoc events and selecting video sources for multi-source recordings.

YuJa setup

YuJa known issues

Lists known issues or limitations affecting YuJa functionality and suggests workarounds.

YuJa registration

Steps to register Pearl devices with YuJa for seamless video recording and webcasting.

YuJa settings

Details available features after registering with YuJa, including profiles and upload settings.

Creating, modifying, and deleting YuJa events

Explains that YuJa events must be managed via the YuJa interface after device registration.

Status and monitoring

Monitoring audio and VU sensitivity

How to monitor audio for a specific channel using the touch screen and adjust volume levels via the headphones icon.

Channel monitoring using the touch screen

Guides on using the grid view and individual channel view on the touch screen for monitoring streaming and recording status.

View system information using the touch screen

How to view device, network, and storage information on the touch screen's System Status screen.

View system information using the Admin panel

How to get information about Pearl-2's firmware, hardware version, and configured settings via the Admin panel.

Maintenance

Power down and system restart

Instructions on how to power off or reboot the Pearl device using the Admin panel or the power button.

Back up your Pearl device setup

Explains how to back up the system configuration using configuration presets.

Perform a factory reset

Steps to restore Pearl-2 to original default settings, which erases all custom configurations and data.

Firmware upgrade

Guides on checking for and installing firmware updates via the Admin panel or web-based interface.

Register your device

Instructions on registering the Pearl device to become eligible for firmware updates and new features.

Support

Information on complimentary and extended support plans, and how to contact Epiphan support.

Troubleshooting

Diagnostic tools

Overview of diagnostic tools available for troubleshooting setup and network connection issues via touch screen or Admin panel.

Run diagnostic tests using the Admin panel

Steps to access and run diagnostic tools like ping, traceroute, and bandwidth tests from the Admin UI.

Run diagnostic tests using the device screen

How to run diagnostic tools like Connectivity status and Network Tools from the Pearl-2's touch screen.

Troubleshooting Quick Reference

Image quality is poor or insufficient.

Tips to improve image quality by adjusting source resolution, bitrate, and limit frame rate.

Frames per second are lower than expected.

Suggestions to improve frames per second by adjusting limit frame rate, bitrate, reducing actions, or checking hardware acceleration.

Stream wont play in my media player or browser.

Troubleshooting steps for streams not playing, including checking stream type, URL, and firewall settings.

The stream interrupts or the image breaks up.

Diagnostic tips for image problems, including source resolution, scaling, and encoding settings.

Remove black bars (matte) from the video

Match output frame size with aspect ratio of input signal

How to change channel output frame size to match input signal aspect ratio to avoid black bars or stretching.

External keyboard shortcuts

Channel View

Lists keyboard shortcuts for navigating and controlling the Channel View screen.

Grid View

Lists keyboard shortcuts for navigating and controlling the Grid View screen.

Events screen

Lists keyboard shortcuts for interacting with the Events screen, including creating ad hoc events.

Live switcher

Lists keyboard shortcuts for navigating and controlling the Live Switcher interface.

epiphan video Epiphan Pearl-2 Specifications

General IconGeneral
Maximum bitrate50 Mbps
Maximum frame rate60 fps
Audio Inputs2 x XLR/TRS combo
Recording FormatsMP4, MOV
Streaming ProtocolsRTMP, RTSP, HLS, SRT
StorageInternal SSD
Network ConnectivityGigabit Ethernet, Wi-Fi
Power Supply100–240 VAC, 50/60 Hz
USB Ports2x USB 3.0