epiphan VGADVI Broadcaster

Questions and Answers

R
ryancastilloJul 26, 2025
What to do if the Epiphan Security Camera stream won't play?
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  jeanwrightJul 26, 2025
  If your stream won't play in your media player or browser, first check the LEDs on the System to ensure data is being received. The green LED should be illuminated and the red LED blinking. If the broadcast is being recorded, the blue LED blinks too. Verify that the Stream Type matches with the media player used and that you have the correct url or SDP file for the player. If you still cannot see the stream, try disabling your local computer firewall. If the issue is still not resolved, contact Epiphan Support at support@epiphan.com.
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Susan PageJul 31, 2025
How to improve frames per second on epiphan VGADVI Broadcaster Security Camera?
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  Cheryl CookJul 31, 2025
  To enhance the frames per second (fps) on your Epiphan Security Camera, consider these suggestions: Increase the Limit frame rate value and/or decrease the Bitrate value in the Stream Setup menu. Reduce the number of actions happening simultaneously on the device (i.e. if streaming, recording, and copying files, consider waiting to copy files until after streaming and recording are complete). You can also enter a low negative value (i.e. -5) in the Frame Grabber's Vertical Shift field.
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Joshua GarciaAug 4, 2025
Why does the epiphan VGADVI Broadcaster Security Camera stream keep interrupting?
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  chris14Aug 4, 2025
  If the stream interrupts or the image breaks up on your Epiphan Security Camera, consider the following to diagnose the issue: Ensure the source resolution is used as the output or recorded resolution, as up-scaling and down-scaling can affect picture quality. Increase the Bitrate value and/or decrease the Limit frame rate value in the Stream Setup menu. Check network settings including filters, routers and application settings, as packet loss can result in stream failure.
R
Ryan DouglasAug 8, 2025
How to fix poor image quality on epiphan VGADVI Broadcaster?
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  brian45Aug 8, 2025
  To improve the image quality of your Epiphan Security Camera, ensure the source resolution is used as the output or recorded resolution, because up-scaling and down-scaling can affect picture quality. Also, increase the Bitrate value and/or decrease the Limit frame rate value in the Stream Setup menu.
K
Kenneth RomeroAug 12, 2025
How to reduce noise in epiphan VGADVI Broadcaster audio output?
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  markclarkeAug 12, 2025
  If too much noise is present in the audio output of your Epiphan Security Camera, modify the Input Amplifier Volume parameter in the Audio menu. Start with setting it to 40% and reduce until the noise is no longer present.
X
xclaytonAug 16, 2025
What to do if Epiphan Security Camera firmware upgrade fails?
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  Nicole WatkinsAug 16, 2025
  If the firmware upgrade fails on your Epiphan Security Camera, reboot the device and try again. If the problem persists, contact Epiphan support at support@epiphan.com.
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Shawn WilsonAug 21, 2025
How to check video inputs on epiphan VGADVI Broadcaster Security Camera?
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  patrick88Aug 21, 2025
  To be sure that the connected video inputs are being captured by your Epiphan Security Camera, look at the device's LED lights. If the red light is blinking, signal is being received. Alternatively, check each source's input from the source preview in the Web Interface.

Summary

Quick Start Guide

Step 1: Physical setup and power on

Step-by-step instructions for physically setting up and powering on the device.

Step 2: Confirm signals from input sources

Verifying that input signals are correctly received by the device.

Step 3: Admin discovery and login

Steps for accessing the device's web interface and logging in.

Step 4: Setup the video source

Procedure for configuring the video source and viewing the live stream.

Step 5: Configure the channel

Steps for configuring a channel for sharing captured images.

Step 6: Record the stream

PART 1: Setup

Connect to the Admin Interface

Explains how to connect to the device's web interface using different methods.

User Administration

Configure Network Settings

Covers configuring network settings like IP address, DHCP, and static IP.

PART 3: Channels

Configure channels

How to make sources available for viewing and recording by creating channels.

Fine-tune channel configuration

PART 4: Stream

Stream your video

Procedures for sharing broadcast content and descriptions of streaming options.

PART 5: Record

Create Recordings

How to create and configure recordings using the web interface.

File Maintenance

File and Recording Transfer

Use the Local FTP Server

PART 6: View

View your video

Steps and methods for viewing the video stream from the device.

PART 7: Maintenance

Mobile; Tablet Operator Interface

Save and Restore Device Configuration

How to back up and restore device settings.

Restoring Factory Configuration

Methods for resetting the device to its original factory settings.

Firmware Upgrade

Steps for checking and installing firmware updates.

Storage Disk Maintenance

Troubleshooting Common Issues

Poor Image Quality

Low Frames Per Second

Stream Playback Problems

Troubleshooting steps for streams not playing in media players or browsers.

Stream Interruption and Breakup