Epson EC-4020 Series - User Manual

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Start Here

6 Lower the scanner unit.

7 If prompted, follow the instructions on the LCD screen.

The printer starts charging the ink. Ink charging takes

approximately 5 minutes. When you see a completion

message on the printer’s LCD screen, charging is

complete.

Caution: Don’t turn off the printer or raise the scanner unit while

the printer is charging or you’ll waste ink.

Note: Included initial cartridges print about 500 pages black/

450 color.

Load paper

1 Make sure the product is done charging the ink, and then

close the control panel, lift the output tray, and pull out the

paper cassette.

2 Slide the side edge guides all the way out and set the

front edge guide to the paper size you are using.

3 Insert paper with the glossy or printable side down.

Note: Make sure the paper is loaded against the front edge

guide and not sticking out from the end of the cassette.

IMPORTANT: Before using this product, make sure you read

these instructions and the safety instructions in the online User’s

Guide.

Note: This printer is designed for use with Epson

cartridges only,

not third-party cartridges or ink. For important ink information, visit

www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada)

or see your printer box.

Important Safety Instructions: When using telephone equipment, you

should always follow basic safety precautions to reduce the risk of fire,

electric shock, and personal injury, including the following:

• Do not use the Epson product near water.

• Always keep this guide handy.

• Avoid using a telephone during an electrical storm. There may be a

remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution: To reduce the risk of fire, use only a No. 26 AWG or larger

telecommunication line cord.

The illustrations show the EC-4040, but the steps are the same for

all models, unless otherwise speciﬁed.

Unpack

Note: Do not open the ink cartridge packages until you are ready to

install the ink. Cartridges are vacuum packed to maintain reliability.

1 Remove all protective materials from the product.

2 Lift up the scanner unit until it locks and remove all

protective materials from inside the product.

3 Lower the scanner unit.

Turn on and configure

1 Connect the power cord to the back of the product and to

an electrical outlet.

Caution: Do not connect to your computer yet.

2 Raise the control panel and turn on the product.

3 Select your language, country, and time.

Note: You can change these settings later using the product’s

control panel. For more information, see the online User’s Guide.

Install ink cartridges

Caution: Keep the ink cartridges out the reach of children and do not

drink the ink.

Note: The included initial cartridges are designed for reliable printer

setup and cannot be used as replacement cartridges or resold. After

setup, the remaining ink is available for printing.

1 Lift up the scanner unit until it locks.

Caution: Do not touch the ﬂat, white cable.

2 Gently shake the ink cartridges.

3 Unpack the ink cartridges.

4 Remove only the yellow tape from each ink cartridge.

Caution: Do not remove any other labels or seals, or ink will

leak. Do not touch the green chip on the cartridge.

5 Insert the cartridge in the holder for each color. Press each

cartridge down until it clicks. Make sure all cartridges are

pushed down into place.

EC-4020/EC-4030/EC-4040 Series

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Summary

Unpack and Initial Setup

Unpack Product

Remove all protective materials from inside the printer.

Turn On and Configure

Connect power, turn on the product, and select language, country, and time.

Install Ink Cartridges

Prepare and Install Ink

Lift scanner unit, shake cartridges, unpack, remove tape, insert, and lower scanner.

Ink Charging Process

Follow LCD prompts for ink charging, which takes about 5 minutes.

Load Paper

Prepare Paper Cassette

Adjust edge guides and load paper with the correct side down.

Insert Paper Cassette

Insert the paper cassette into the output tray.

Select Paper Settings

Configure paper settings on the product's control panel.

Connect and Install Software

Connect Fax Line

Connect a phone cord to the LINE port and set up fax or choose later.

Install Printer Software

Download and run software, select connection type (wireless, USB, or network).

Mobile Printing Options

Print wirelessly from smartphones and tablets using various Epson services.

Troubleshooting and Support

Network Setup Issues

Guidance for resolving unsuccessful network setup, including SSID and firewall issues.

Print Quality Problems

Troubleshoot lines or incorrect colors by running nozzle checks and cleaning.

Display and Connection Issues

Address dark screens or printer not found after USB connection.

Access Users Guide and Support

Instructions on accessing the online User's Guide and Epson support resources.

This document serves as a "Start Here" guide for the Epson EC-4020, EC-4030, and EC-4040 series of multifunction printers, providing essential setup, usage, and maintenance information.

Function Description

The Epson EC-4020/EC-4030/EC-4040 series are multifunction printers designed for home or office use, capable of printing, scanning, and faxing. They support wireless, direct USB, and wired network connections, allowing for flexible integration into various environments. The printers are designed to work exclusively with genuine Epson ink cartridges, with a focus on reliable performance and security through firmware updates. Mobile printing capabilities are a key feature, enabling users to print directly from iOS devices, Android devices via Epson Print Enabler, and remotely using Epson Connect and Google Cloud Print.

Important Technical Specifications

While specific detailed technical specifications like print speed or resolution are not explicitly listed in this "Start Here" guide, the document highlights several important aspects:

Ink Cartridges: The printers use Epson 802 (standard-capacity) and 802XL (high-capacity) ink cartridges for Black, Cyan, Magenta, and Yellow. Initial cartridges are designed for setup and provide approximately 500 black pages and 450 color pages.
Connectivity: Supports 2.4 GHz Wi-Fi networks (routers must have 2.4 GHz enabled if offering both 2.4 GHz and 5 GHz), direct USB connection (USB cable not included), and wired Ethernet connection (Ethernet cable not included).
Fax Functionality: Includes a LINE port for connecting a phone cord to a telephone wall jack for fax setup.
Paper Handling: Features a paper cassette for loading paper, with adjustable side and front edge guides. Supports loading paper with the glossy or printable side down.
Control Panel: Equipped with an LCD screen for setup, status messages, and changing settings like language, country, and time. The control panel can be raised for better viewing.

Usage Features

The guide outlines a straightforward setup and usage process:

Unpacking: Involves removing all protective materials and lifting the scanner unit to access the interior.
Power On and Configuration: Connects the power cord to the product and an electrical outlet. Users are instructed to raise the control panel and turn on the product, then select language, country, and time via the LCD screen.
Ink Cartridge Installation: This is a critical step. Users must lift the scanner unit, gently shake the ink cartridges, unpack them, remove only the yellow tape (without touching the green chip), and insert them into the color-coded holders until they click. The scanner unit is then lowered.
Ink Charging: After ink installation, the printer initiates an ink charging process that takes approximately 5 minutes. Users are cautioned not to turn off the printer or raise the scanner unit during this time to avoid wasting ink.
Paper Loading: After ink charging, users close the control panel, lift the output tray, and pull out the paper cassette. Side and front edge guides are adjusted to the paper size, and paper is inserted with the glossy or printable side down, ensuring it's loaded against the front edge guide. The cassette is then reinserted, and the output tray is lowered.
Software Installation: Users are instructed to ensure the product is NOT connected to the computer before downloading and running the software package from the Epson support website. The setup program guides users through connection options: wireless, direct USB, or wired network.
Fax Line Connection: A phone cord is connected from a telephone wall jack to the LINE port on the product.
Mobile Printing: The guide highlights the ability to print wirelessly from smartphones, tablets, and computers using various methods, including direct iOS printing, Epson Print Enabler for Android, and Epson Connect/Google Cloud Print for remote printing.

Maintenance Features

The guide provides basic troubleshooting and maintenance advice:

Nozzle Check and Print Head Cleaning: If printouts show lines or incorrect colors, users are advised to run a nozzle check and clean the print head if necessary, referring to the online User's Guide for detailed instructions.
Network Troubleshooting: For network setup issues, users should verify the correct network name (SSID), restart their router, ensure 2.4 GHz Wi-Fi is enabled, allow firewall alerts, and correctly enter network passwords (WEP/WPA passphrase).
Power and Connectivity Checks: If the printer screen is dark, users should ensure the product is on and press the screen or power button. For USB connection issues, users should verify the product is securely connected.
Firmware Updates: Epson periodically provides firmware updates to address security, performance, and bug fixes, and to ensure printer functionality. Users are informed that these updates may affect the functionality of third-party ink, reinforcing the use of genuine Epson cartridges.
Recycling Program: Epson offers a recycling program for end-of-life hardware and ink cartridges, with information available on their website.