❏ Windows
Clear Bidirectional Printing on the printer driver’s More Options tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select O as the
Bidirectional Printing setting.
Printout Comes Out as a Blank Sheet
The print head nozzles may be clogged.
Solutions
Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged.
& “Checking and Cleaning the Print Head” on page 72
& “Running Power Cleaning” on page 74
Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
& “Several Sheets of Paper are Fed at a Time” on page 91
Paper Is Smeared or Scued
e following causes can be considered.
Solving Problems
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Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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