Epson EcoTank ET-2811 - Where to Get Help

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Where to Get Help

Technical Support Web Site..........................................182

Contacting Epson Support...........................................182

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Table of Contents2
Guide to this Manual6
Introduction to the Manuals6
Searching for Information6
Printing Only the Pages You Need7
About this Manual7
Marks and Symbols7
Notes on Screenshots and Illustrations8
Operating System References8
Trademarks8
Copyright9
Important Instructions11
Safety Instructions12
Safety Instructions for Ink12
Printer Advisories and Warnings12
Advisories and Warnings for Setting up the Printer13
Advisories and Warnings for Using the Printer13
Advisories and Warnings for Using the Printer with a Wireless Connection14
Advisories and Warnings for Transporting or Storing the Printer14
Protecting Your Personal Information14
Part Names and Functions15
Part Names and Functions16
Guide to the Control Panel18
Buttons and Functions19
Checking Lights and Printer Status20
Loading Paper23
Paper Handling Precautions24
List of Paper Type24
Loading Paper in the Rear Paper Feeder25
Loading Envelopes in the Rear Paper Feeder27
Loading Various Paper28
Loading Pre-Punched Paper28
Loading Long Papers29
Placing Originals30
Placing Originals on the Scanner Glass31
Printing33
Printing Documents34
Printing from a Computer - Windows34
Printing from a Computer - Mac os52
Printing Documents from Smart Devices (Ios)57
Printing Documents from Smart Devices (Android)58
Printing on Envelopes58
Printing on Envelopes from a Computer (Windows)58
Printing on Envelopes from a Computer (Mac OS)59
Printing Web Pages59
Printing Web Pages from a Computer59
Printing Web Pages from Smart Devices59
Printing Using a Cloud Service60
Copying62
Copying Basics63
Making Multiple Copies63
Scanning64
Basic Information on Scanning65
What Is a "Scan65
Scanning Uses65
Available Scanning Methods65
Recommended File Formats to Suit Your Purpose66
Recommended Resolutions to Suit Your Purpose67
Scanning Originals to a Computer67
Scanning from the Control Panel67
Scanning from a Computer68
Scanning Originals to a Smart Device69
Advanced Scanning69
Scanning Multiple Photos at the same Time69
Maintaining the Printer71
Checking the Ink Levels72
Improving Print, Copy, and Scan Quality72
Checking and Cleaning the Print Head72
Running Power Cleaning74
Preventing Nozzle Clogging75
Aligning the Print Head75
Cleaning the Paper Path for Ink Smears76
Cleaning the Scanner Glass76
Cleaning the Printer77
Cleaning Spilled Ink78
Checking the Total Number of Pages Fed through the Printer78
Saving Power78
Saving Power - Windows78
Saving Power - Mac os79
Installing or Uninstalling Applications Separately79
Installing the Applications Separately79
Adding the Printer (for Mac os Only)82
Uninstalling Applications82
Updating Applications and Firmware84
Transporting and Storing the Printer84
Solving Problems88
The Printer Does Not Work as Expected89
The Printer Does Not Turn on or off89
Power Turns off Automatically89
Paper Does Not Feed Properly90
Cannot Print92
Cannot Start Scanning108
Cannot Operate the Printer as Expected117
Checking Lights and Printer Status118
Paper Gets Jammed121
Removing Jammed Paper121
Preventing Paper Jams124
It Is Time to Refill the Ink124
Ink Bottle Handling Precautions124
Refilling the Ink Tanks125
Printing, Copying, and Scanning Quality Is Poor129
Print Quality Is Poor129
Copy Quality Is Poor137
Scanned Image Problems142
Cannot Solve Problem144
Cannot Solve Printing or Copying Problems145
Adding or Replacing the Computer or Devices146
Connecting to a Printer that Has Been Connected to the Network147
Using a Network Printer from a Second Computer147
Using a Network Printer from a Smart Device148
Re-Setting the Network Connection148
When Replacing the Wireless Router148
When Changing the Computer149
Changing the Connection Method to the Computer149
Making Wi-Fi Settings from the Control Panel150
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)152
About Wi-Fi Direct153
Connecting to Devices Using Wi-Fi Direct153
Checking the Network Connection Status154
Checking the Network Status Using Network Light154
Printing a Network Connection Report155
Printing a Network Status Sheet160
Checking the Network of the Computer (Windows Only)160
Product Information162
Paper Information163
Available Paper and Capacities163
Unavailable Paper Types165
Consumable Products Information166
Ink Bottle Codes166
Software Information167
Software for Printing167
Software for Scanning170
Software for Package Creation171
Software for Making Settings171
Software for Updating173
Product Specifications174
Printer Specifications174
Scanner Specifications175
Interface Specifications176
Network Specifications176
Dimensions177
Electrical Specifications177
Environmental Specifications178
System Requirements178
Regulatory Information179
Standards and Approvals179
Restrictions on Copying179
Where to Get Help181
Technical Support Web Site182
Contacting Epson Support182
Before Contacting Epson182
Help for Users in Europe182
Help for Users in Taiwan182
Help for Users in Australia183
Help for Users in New Zealand183
Help for Users in Singapore184
Help for Users in Thailand184
Help for Users in Vietnam185
Help for Users in Indonesia185
Help for Users in Hong Kong188
Help for Users in Malaysia189
Help for Users in India189
Help for Users in the Philippines189

Epson EcoTank ET-2811 - Where to Get Help

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