enclosed with this limited warranty statement that the product, if purchased and operated in the
United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a
period of two (2) years from the date of original purchase or 12,000 hours of use, whichever occurs
first.
B. What Epson Will Do To Correct Problems: If your product requires service during the limited
warranty period, please call Epson at the number at the end of this statement and be prepared to
provide the model, serial number, and, if required, date of original purchase. This line will be answered
during Epson’s regular support hours (currently 6:00 am to 8:00 pm, Pacific Time, Monday through
Friday, and 7:00 am to 4:00 pm on Saturday — subject to change). You may also need to provide
proof of purchase if warranty coverage cannot be verified by the serial number. If Epson confirms
warranty service is required, Epson will, at its option, exchange or repair the product without charge
for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a
replacement product to you, freight prepaid, as long as you use an address in the United States,
Canada, or Puerto Rico. The replacement product may be new or refurbished to the Epson standard of
quality. (The replacement product may not include promotional materials, accessories, documentation,
manuals, software, or cables.) You are responsible for securely packaging the defective unit and
returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit
or credit card number to secure the cost of the replacement product in the event that you fail to return
the defective one.
If Epson authorizes repair instead of exchange, Epson will direct you to send your product to Epson or
its authorized service center, where the product will be repaired and sent back to you. You are
responsible for securely packaging the product and for all postage or shipping costs to and from the
Epson authorized service center. When warranty service involves the exchange of the product or of a
part, the item replaced becomes Epson’s property. If service cannot be provided on the product for
any reason and Epson no longer sells the same model, Epson will replace your product with a model of
equal or superior value. Replacement products or parts assume the remaining warranty period of the
original product covered by this limited warranty and are subject to its 12,000-hour use limitation.
C. What This Warranty Does Not Cover:
1. Any damage caused by misuse, abuse, improper installation, or neglect; disasters such as fire,
flood, or lightning; or improper electrical currents, software, or interaction with non-Epson
products
2. Any damage caused by or any service for third-party software, applications, parts, components, or
peripheral devices added to the product after its shipment from Epson, such as dealer- or user-
added boards, components, or cables
3. Any damage caused by installing the product next to a heat source or directly in the path of an air
vent or an air conditioner
4. Damage due to excessive, continual usage
5. Damage caused by failure to properly maintain the product (see your online User’s Guide for
details)
6. Service when the product is used outside the U.S., Canada, or Puerto Rico
7. Warranty service if the product label, logo, rating label, or serial number has been removed
8. Consumables such as filters or any items that are identified as being replaceable by the user in
the product documentation (see your online User’s Guide for details)
9. Loss of data
10. Installation or removal
11. Any damage from service performed by anyone other than an Epson Authorized Servicer
12. Damage resulting from operation or storage in areas with smoke, oil, high humidity, steam,
corrosive gases or chemicals, excessive dust, vibration, or shock
13. Cosmetic damage caused by handling or normal wear and tear during use
14. Any product or parts purchased as used, refurbished, or reconditioned
15. Any damage caused by using improper packaging materials or improper packaging and shipping
when returning a product for repair or replacement. You will be invoiced for such shipping
damage to product.
This warranty is not transferable. Epson is not responsible for your data or applications, which cannot
be restored and should be backed up by you. Postage, insurance, or shipping costs incurred in
To Next Page
Loading...
