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LCD screen message Condition/solution
ReadyPrint service is
unavailable due to
connection issue. Check
the network connection
and connect to the
Internet. After resolving
it, press Retry.
Make sure the product is connected to a network with Internet access.
ReadyPrint service
unavailable due to an
account issue. Log into
your ReadyPrint account
to resolve. After
resolving it, press Retry.
Error code: XXXXXX
There may be an issue with your ReadyPrint account. Log in to your account
to review its status.
Printer is offline. Check
your Internet connection
to maintain the
ReadyPrint service.
The product has not been connected to the Internet for an extended period of
time. Make sure the product is connected to a network with Internet access.
LCD code Condition/solution
(E-01) A printer error has occurred. Turn the product off and then back on again. If the error
continues, check for a paper jam. If there is no paper jam, contact Epson for support.
(E-02) A scanner error has occurred. Turn the product off and then back on again.
(E-11) The ink pad needs to be replaced. Contact Epson for support.
(W-01) Paper is jammed in the product. Remove the jammed paper, then press the button
indicated on the LCD screen to clear the error. If the error continues, turn the product
off and back on again.
(W-11) An ink pad is nearing the end of its service life. Contact Epson for support. (To
continue printing, press the OK button.)
(I-22) To establish a wireless connection using an access point, press the button on the
access point or click the button on the access point's wireless settings screen
displayed on your computer screen.
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