70 Solving Problems
Paper doesn’t feed correctly or jams in the printer.
■ Make sure the paper support extension is pulled up.
■ If paper doesn’t feed, remove it from the sheet feeder, reload it against the right
edge, then slide the left edge guide against the paper.
■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the
edges to separate the sheets, and carefully reload it.
■ If paper jams, press the ) paper button to clear the jam. If that doesn’t work,
turn off the printer, open the cover, and pull the paper out from the front,
including any torn pieces. Then turn on the printer, reload paper, and press
the ) paper button.
If your paper loads incorrectly or jams frequently:
■ Use new, smooth, high-quality paper, loaded printable side up. Make sure the
paper is not curled, creased, wrinkled, too thin, or too old.
■ Fan the edges of the stack of paper to separate the sheets.
■ Don’t load paper above the arrow mark on the left edge guide.
■ Place the paper against the right edge behind the tab. Slide the left edge guide
against it, but not too tightly.
■ Store paper flat to prevent curling.
■ Paper dust may have built up on the paper rollers. Use Epson Ink Jet Printer
Cleaning Sheets (part number S041150) to clean the rollers as follows:
1. Remove any paper loaded in the printer’s sheet feeder.
2. Remove the instruction sheet from the sticky side of the cleaning sheet.
Caution:
Do not follow the loading instructions on the sheet; they are not correct for your
printer. Follow the steps here instead.
Do not use the cleaning sheets that come with Epson special papers; they may
jam inside your printer.
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