EPSON Stylus CX7300/CX7400/DX7400/NX200/TX200 series/SX200 series/Stylus CX8300/CX8400/DX8400/NX400/TX400 series/SX400 series Revision C
MAINTENANCE      Overview 152
Confidential
6.1  Overview
This section provides information to maintain the printer in its optimum condition.
6.1.1  Cleaning
This printer has no mechanical components which require regular cleaning except the 
Printhead. Therefore, when returning the printer to the user, check the following parts 
and perform appropriate cleaning if stain is noticeable.
 Exterior parts 
Use a clean soft cloth moistened with water, and wipe off any dirt. If the exterior 
parts are stained by the ink, use a cloth moistened with neutral detergent to wipe it 
off.
 Inside the printer 
Use a vacuum cleaner to remove any paper dust.
 LD Roller 
When paper loading function does not operate because friction of the LD roller is 
lowered by any paper dust, use a soft cloth moistened with alcohol to remove the 
paper dust.
6.1.2  Service Maintenance
If any abnormal print (dot missing, white line, etc.) has occurred or the printer indicates 
the “Maintenance request error” (This error is displayed as “Service Required” in the 
STM3), take the following actions to clear the error.
6.1.2.1  Printhead cleaning
When dot missing or banding phenomenon has occurred, you need to perform the 
Printhead cleaning operation* by using the Printhead cleaning function. This function 
can be performed by the control panel operation, the printer driver utility and the 
Adjustment program.
* : EPSON Stylus CX7300/CX7400/DX7400/NX200/TX200/TX203/TX209/SX200/
SX205 and Stylus CX8300/CX8400/DX8400/NX400/TX400/TX405/TX409/
SX400/SX405 have three modes for manual cleaning, and even during printing, the 
appropriate cleaning mode is automatically selected and performed according to 
various conditions. Therefore the ink consumption amount for manual cleaning 
varies depending on each mode.
6.1.2.2  Maintenance request error
Ink is used for the Printhead cleaning or cap flushing operation as well as the printing 
operation. When the ink is used for the Printhead cleaning or flushing operation, the 
ink is drained via the pump to the Waste ink pads. The amount of the waste ink is 
stored as the waste ink counter into the EEPROM on the Main Board. Due to this, 
when the waste ink counter has reached the limit of the absorbing capability of the 
Waste ink pads, the Maintenance call error is indicated on Status monitor 3. However, 
the limit value of the waste ink counter varies according to the usage.
When the maintenance request error has occurred, replace the waste ink pad with new 
one and clear the waste ink counter stored into the EEPROM. If the waste ink counter 
is closed to its limit, we recommend to replace the Waste ink pad with new one. This is 
because the Maintenance request error will may occur after returning the repaired 
product to the customer.
 Never use chemical solvents, such as thinner, benzine, and 
acetone to clean the exterior parts of the printer like the 
Housing. These chemicals may deform or deteriorate the 
components of the printer.
 Be careful not to damage any components when you clean 
inside the printer.
 Do not scratch the coated surface of the PF roller. Use a soft 
brush to wipe off any dusts. 
 Use a soft cloth moistened with alcohol to remove the ink stain.
 When using compressed air products; such as air duster, for 
cleaning during repair and maintenance, the use of such 
products containing flammable gas is prohibited.