Epson XP-4100

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Technical Support Hotline

You can also contact our technical sta at the following telephone and fax numbers:

Phone: 852-2827-8911

Fax: 852-2827-4383

User's Guide

Appendix

194

Main Page

Table of Contents4
About this Manual8
Introduction to the Manuals8
Using the Manual to Search for Information8
Marks and Symbols9
Descriptions Used in this Manual10
Operating System References10
Important Instructions11
Safety Instructions11
Safety Instructions for Ink11
Printer Advisories and Warnings12
Advisories and Warnings for Setting up the Printer12
Advisories and Warnings for Using the Printer12
Advisories and Warnings for Transporting or Storing the Printer13
Advisories and Warnings for Using the Printer with a Wireless Connection13
Advisories and Warnings for Using the LCD Screen13
Protecting Your Personal Information13
Printer Basics14
Part Names and Functions14
Guide to the Control Panel16
Control Panel16
Guide to the Home Screen17
Icons Displayed in the LCD Screen17
Basic Operations18
Entering Characters20
Viewing Animations21
Network Settings23
Network Connection Types23
Wi-Fi Connection23
Wi-Fi Direct (Simple AP) Connection23
Connecting to a Computer24
Connecting to a Smart Device25
Connecting to a Smart Device over a Wireless Router25
Connecting to an Iphone, Ipad, or Ipod Touch Using Wi-Fi Direct25
Connecting to Android Devices Using Wi-Fi Direct29
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct31
Making Wi-Fi Settings from the Printer35
Making Wi-Fi Settings by Entering the SSID and Password35
Making Wi-Fi Settings by Push Button Setup (WPS)37
Making Wi-Fi Settings by PIN Code Setup (WPS)38
Making Advanced Network Settings40
Checking the Network Connection Status41
Network Icon41
Checking Detailed Network Information from the Control Panel41
Printing a Network Connection Report42
Printing a Network Status Sheet48
Replacing or Adding New Wireless Routers48
Changing the Connection Method to a Computer49
Changing the Wi-Fi Direct (Simple AP) Settings50
Disabling Wi-Fi from the Control Panel50
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel51
Restoring the Network Settings from the Control Panel52
Loading Paper54
Paper Handling Precautions54
Available Paper and Capacities55
Genuine Epson Paper55
Commercially Available Paper56
Paper for Borderless Printing56
Paper for 2-Sided Printing57
List of Paper Type57
Loading Paper in the Rear Paper Feed57
Placing Originals61
Placing Originals on the Scanner Glass61
How to Place Various Originals62
Printing from the Control Panel64
Printing a Schedule64
Printing Lined Paper65
Printing Envelopes65
Printing from a Computer67
Printing Basics - Windows67
Printing Basics - Mac os69
Printing on 2-Sides71
Printing on 2-Sides (for Windows Only)73
Printing Several Pages on One Sheet74
Printing to Fit the Paper Size75
Printing Multiple Files Together (for Windows Only)76
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)77
Printing Using Advanced Features83
Printing from Smart Devices86
Using Epson Iprint86
Using Epson Print Enabler87
Using Airprint88
Canceling Printing89
Canceling Printing - Control Panel89
Canceling Printing - Windows89
Canceling Printing - Mac os89
Copying90
Copying Basics90
Various Copying Methods91
Copying in Various Layout91
Copying Photos91
Menu Options for Copying92
Scanning95
Scanning Using the Control Panel95
Scanning to a Computer95
Scanning to the Cloud99
Scanning Using WSD101
Scanning from a Computer103
Scanning Using Epson Scan 2103
Scanning from Smart Devices110
Installing Epson Iprint110
Scanning Using Epson Iprint110
Replacing Ink Cartridges and Other Consumables112
Checking the Status of the Remaining Ink and the Maintenance Box112
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel112
Checking the Status of the Remaining Ink and the Maintenance Box - Windows112
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X112
Ink Cartridge Codes113
Ink Cartridge Handling Precautions114
Replacing Ink Cartridges116
Maintenance Box Code119
Maintenance Box Handling Precautions119
Replacing a Maintenance Box120
Temporarily Printing with Black Ink123
Temporarily Printing with Black Ink - Windows124
Temporarily Printing with Black Ink - Mac os125
Conserving Black Ink When the Black Ink Is Low (for Windows Only)126
Maintaining the Printer127
Preventing the Print Head from Drying127
Checking and Cleaning the Print Head127
Checking and Cleaning the Print Head - Control Panel127
Checking and Cleaning the Print Head - Windows128
Checking and Cleaning the Print Head - Mac os128
Aligning the Print Head129
Aligning the Print Head - Control Panel129
Cleaning the Paper Path for Ink Smears129
Cleaning the Scanner Glass130
Cleaning the Translucent Film130
Saving Power132
Saving Power - Control Panel133
Menu Options for Settings134
Menu Options for Supply Status134
Menu Options for Basic Settings134
Power off Timer134
Power off Settings134
Sleep Timer134
Language135
Keyboard135
Clear All Settings135
Menu Options for Printer Settings135
Paper Source Setting135
Quiet Mode135
Ink Drying Time135
Menu Options for Network Settings135
Menu Options for Web Service Settings136
Menu Options for Guide Functions137
Menu Options for Customer Research137
Menu Options for Firmware Update137
Update138
Notification138
Menu Options for Restore Default Settings138
Network Service and Software Information139
Epson Connect Service139
Application for Configuring Printer Operations (Web Config)139
Running Web Config on a Web Browser140
Running Web Config on Windows140
Running Web Config on Mac os141
Windows Printer Driver141
Guide to Windows Printer Driver142
Making Operation Settings for the Windows Printer Driver143
Mac os Printer Driver144
Guide to Mac os Printer Driver145
Making Operation Settings for the Mac os Printer Driver146
Application for Scanning Documents and Images (Epson Scan 2)147
Adding the Network Scanner147
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)148
Application for Printing Images (Epson Photo+)148
Software Update Tools (EPSON Software Updater)149
Installing Applications149
Updating Applications and Firmware150
Updating the Printer's Firmware Using the Control Panel150
Uninstalling Applications151
Uninstalling Applications - Windows151
Uninstalling Applications - Mac os152
Solving Problems153
Checking the Printer Status153
Checking Messages on the LCD Screen153
Checking the Printer Status - Windows154
Checking the Printer Status - Mac os154
Checking the Software Status155
Removing Jammed Paper155
Removing Jammed Paper from the Rear Paper Feed155
Removing Jammed Paper from Inside the Printer155
Removing Jammed Paper from Rear Cover157
Paper Does Not Feed Correctly158
Paper Jams158
Paper Feeds at a Slant159
Several Sheets of Paper Are Fed at a Time159
Paper out Error Occurs159
Paper Is Ejected During Printing159
Power and Control Panel Problems159
Power Does Not Turn on159
Power Does Not Turn off159
Power Turns off Automatically159
LCD Screen Gets Dark160
Cannot Print from a Computer160
Checking the Connection (USB)160
Checking the Connection (Network)160
Checking the Software and Data161
Checking the Printer Status from the Computer (Windows)163
Checking the Printer Status from the Computer (Mac OS)163
When You Cannot Make Network Settings164
Cannot Connect from Devices Even Though Network Settings Are no Problems164
Checking the SSID Connected to the Printer166
Checking the SSID for the Computer166
Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac167
Cannot Print from an Iphone, Ipad, or Ipod Touch167
Printout Problems168
Printout Is Scuffed or Color Is Missing168
Banding or Unexpected Colors Appear168
Colored Banding Appears at Intervals of Approximately 2.5 CM168
Blurry Prints, Vertical Banding, or Misalignment169
Print Quality Is Poor169
Paper Is Smeared or Scuffed170
Paper Is Smeared During Automatic 2-Sided Printing171
Printed Photos Are Sticky171
Images or Photos Are Printed in Unexpected Colors171
Colors Differ from What You See on the Display171
Cannot Print Without Margins172
Edges of the Image Are Cropped During Borderless Printing172
The Position, Size, or Margins of the Printout Are Incorrect172
Printed Characters Are Incorrect or Garbled173
The Printed Image Is Inverted173
Mosaic-Like Patterns in the Prints173
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image173
Moiré (Cross-Hatch) Patterns Appear in the Copied Image174
An Image of the Reverse Side of the Original Appears in the Copied Image174
The Printout Problem Could Not be Cleared174
Other Printing Problems174
Printing Is too Slow174
Printing or Copying Slows down Dramatically During Continuous Operation175
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8175
Cannot Start Scanning175
Cannot Start Scanning When Using the Control Panel176
Scanned Image Problems176
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass176
The Image Quality Is Rough177
Offset Appears in the Background of Images177
Text Is Blurred177
Moiré Patterns (Web-Like Shadows) Appear177
Cannot Scan the Correct Area on the Scanner Glass178
Cannot Preview in Thumbnail178
Text Is Not Recognized Correctly When Saving as a Searchable PDF178
Cannot Solve Problems in the Scanned Image179
Other Scanning Problems180
Scanning Is too Slow180
Scanning Slows down Dramatically During Continuous Scanning180
Scanning Stops When Scanning to Pdf/Multi-TIFF180
Other Problems180
Slight Electric Shock When Touching the Printer180
Operation Sounds Are Loud180
Application Is Blocked by a Firewall (for Windows Only)181
Appendix182
Technical Specifications182
Printer Specifications182
Scanner Specifications183
Interface Specifications183
Network Function List184
Wi-Fi Specifications184
Security Protocol185
Supported Third Party Services185
Dimensions185
Electrical Specifications185
Environmental Specifications186
System Requirements186
Regulatory Information187
Standards and Approvals187
Restrictions on Copying188
Transporting and Storing the Printer188
Where to Get Help191
Technical Support Web Site191
Contacting Epson Support191

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