eSpring Water Purifier

Questions and Answers

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Patrick QuinnJul 26, 2025
Why is my eSpring Water Dispenser water flow rate reduced?
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  Corey MaxwellJul 26, 2025
  A reduced water flow rate in your eSpring Water Dispenser can occur for several reasons. The screen on the inlet or treated water port might be clogged, requiring cleaning with a brush. Also, ensure the cold water shut-off valves are fully open. The supply connector could be improperly installed, or its screen might be clogged. In some cases, the cartridge may be clogged with dirt due to high particle content in the water. If none of these resolve the issue, there may be a damaged pressure regulator.
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Brian JohnsonJul 30, 2025
What to do if eSpring Water Dispenser water leaks at the unit?
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  Robert Stout Jr.Jul 31, 2025
  If your eSpring Water Dispenser is leaking at the unit, several factors could be the cause. For Diverter models, check if tubing supports are installed and if the tubing was cut where it was bonded. Ensure the bracket is pushed down on the base completely and that there is no debris on the O-ring to base seal. Also, make sure the cartridge is threaded into the bracket completely. Damaged O-rings or defective brackets can also cause leaks.
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bhernandezAug 4, 2025
Why does my eSpring Water Dispenser water taste or smell different?
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  nstuartAug 4, 2025
  Changes in the smell, taste, or appearance of treated water from your eSpring Water Dispenser can be due to several reasons. If the system isn't used frequently, flush it for an additional 3 minutes before use. In some cases, sulfur-reducing bacteria may be in the water supply. The water could also be orange because the cartridge isn't designed to remove iron. Calcium carbonate in the water supply can also affect the taste, but this condition is normal. Trapped air or an incomplete flush can also cause these issues. If the cartridge dried out before storing outside the system for more than 1 month, this can also affect the water quality.
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Laura MitchellAug 8, 2025
How to fix a leaking eSpring Water Dispenser diverter?
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  paulhuberAug 8, 2025
  If the diverter on your eSpring Water Dispenser is leaking, make sure the tubing is pushed completely onto the barbs and the nuts are hand-tightened. Check that all connections between the faucet and diverter are tight. Also, ensure the diverter pin is pushed in after each use.
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Randy HernandezAug 12, 2025
What to do if my eSpring Water Dispenser display is not working?
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  Jamie TownsendAug 12, 2025
  If the display on your eSpring Water Dispenser isn't working properly, first ensure the water purifier is plugged into an outlet with continuous power. Check for power outages. Also, verify that the power adapter is fully installed in the back of the electronic module and that the plug is fully installed in the outlet.
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sarah81Aug 17, 2025
How to fix water leaks in eSpring Auxiliary Faucet?
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  christopher28Aug 17, 2025
  If you're experiencing water leaks in your eSpring auxiliary faucet, start by checking if the tubing end is cut evenly and is inserted far enough. Also, make sure the spout is inserted completely and inspect the O-rings.
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Vanessa GreeneAug 21, 2025
Why does my eSpring Water Dispenser make auditory warnings?
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  Steven GallowayAug 21, 2025
  Auditory warnings from your eSpring Water Dispenser can occur if the top shroud is off or loose, so ensure the cord strain relief is in the groove on the back of the water purifier and replace the top shroud. Also, a new cartridge not fully flushed before the water purifier was plugged in may cause auditory warnings. Unplug the water purifier, flush the cartridge for 5 minutes, and plug it back in.

Summary

Important Safeguards

Important Notes

Introduction

Easy to Install and Maintain

Guidance on simplifying the installation and upkeep of the eSpring Water Purifier for optimal performance.

Installation Overview

Details the two primary methods for installing the eSpring Water Purifier: above counter and below counter.

Above Counter Existing Tap Installation

Existing Tap Components

Lists and describes the necessary parts included in the Existing Tap Kit for installation.

Below Counter Tap Installation

Auxiliary Tap Components

Details the specific parts that constitute the Auxiliary Tap Kit for below-counter installations.

How to Mount the Auxiliary Tap

Checking for Leaks

Electronic Module Display

How to Read the Electronic Module Display

Explains the meaning of different status indicators, icons, and beep alerts on the unit's electronic display.

Maintenance and Troubleshooting

Filter Replacement

Removing the Old Filter Cartridge

Step-by-step instructions for safely detaching and removing the used filter cartridge from the water purifier.

Installing the New Filter Cartridge

Testing the Water Purifier

Procedures to follow after installing a new filter to ensure proper function and check for leaks.

Accessories and Replacement Parts

Specifications

Technical Support

Warranty

Satisfaction Guarantee

NSF Performance Data Sheet