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PROBLEM SOLVING
Caution: Turn off the switch and unplug the electrical cord before servicing.
For additional information call 1-800-282-2886 or visit our website at www.eureka.com
Problem Cause Solution
Motor will not start. Electric Plug • Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Motor suddenly stops. Thermal Cut Off • Refer to pages 3 and 13.
Hard to push. Carpet Height Adjustment • Adjustment set too low.
Does not clean the carpet/floor. Dust Cup • Empty the dust cup.
• Make sure dust cup is installed properly and dust cup
latch is secured.
Filter • Make sure pleated filter is clean.
Belt • Replace cut, loose,out of shape belt.
Brushroll • Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.
Hose • Remove any clogs from the hose that restrict the airflow.
Carpet Height Adjust • Adjustment set too high.
No suction at the hose. Dust Cup and Filter • Empty the dust cup
• Clean and install filter properly.
• Make sure dust cup is installed properly and dust cup
latch secured.
Hose • Remove any clogs from the hose that restrict the airflow.
• Check both ends of the hose.
Headlight is not working. Light Bulb/not available • Replace light bulb.
(some models only)
Noise from the brushroll area. Brushroll • Remove hood and clean debris from the brushroll area.
Belt • Replace a cut, loose or out of shape belt.
Brushroll will not turn. Brushroll • Remove hood and clean debris from the brushroll area.
• Replace broken belt.
Burning smell. Belt • Remove hood and clean debris from the brushroll
area/belt.
Power Paw™ stair brush doesn’t
Brushroll/Belt • Remove any clogs from the opening or debris around
work. (some models only)
the brushroll or belt.
ENGLISH
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Thermal Cut Off
This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this
procedure:
Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup,clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup,unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal.The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.
RESOLUCIÓN DE PROBLEMAS
Precaucion: Antes de realizar el servicio, apague la aspiradora con el interruptor de encendido y desenchufe el cordón eléctrico.
Para información adicional,llame al 1-800-282-2886 o visite nuestro sitio web en www.eureka.com
Problema Causa Solución
El motor no enciende. Enchufe eléctrico • Conecte el enchufe firmemente a un tomacorriente.
• Intente con otro tomacorriente.
• Verifique el disyuntor.
El motor se detiene repentinamente. Interrupción térmica • Consulte las páginas 5 y 13.
Hay que hacer mucha fuerza Ajuste de altura de la alfombra • Ajuste en un valor demasiado bajo.
para empujar la aspiradora.
No limpia la alfombra/piso. Depósito para el polvo • Vacíe del depósito para el polvo.
• Asegúrese de que el depósito para el polvo esté
debidamente instalado y asegurado.
Filtro • Asegúrese de que el filtro plegado esté limpio.
Correa • Reemplace la correa si está cortada, floja o deformada.
Cepillo circular • Limpie el cabello y los hilos de las cerdas y del área de la
tapa del extremo.
•
Reemplace el cepillo circular si las cerdas están desgastadas.
Manguera • Retire cualquier obstrucción de la manguera que restrinja
el flujo de aire.
Ajuste de altura de la alfombra • Ajuste en un valor demasiado alto.
No hay succión en la manguera. Depósito para el polvo y filtro • Vacíe el depósito para el polvo.
• Limpie e instale el filtro adecuadamente.
• Asegúrese de que el depósito para el polvo esté
debidamente instalado y asegurado.
Manguera • Retire cualquier obstrucción de la manguera que restrinja
el flujo de aire.
• Verifique ambos extremos de la manguera.
La luz no funciona. Bombilla/no disponible • Reemplace la bombilla.
(sólo en algunos modelos)
Ruido en el área del cepillo Cepillo circular • Retire la tapa y limpie la suciedad del área del cepillo
circular. circular.
Correa • Reemplace la correa si está cortada, floja o deformada.
El cepillo circular no gira. Cepillo circular • Retire la tapa y limpie la suciedad del área del cepillo
circular.
• Reemplace la correa rota.
Olor a quemado. Correa • Retire la tapa y limpie la suciedad del área del cepillo
circular/correa.
El cepillo para escaleras Cepillo circular/Correa • Quite cualquier obstrucción de la boca o suciedad en
Power Paw™ no funciona el rodillo o la correa del cepillo.
ESPAÑOL
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Thermal Cut Off
This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this
procedure:
Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup,clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup,unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal.The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.
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