Eureka NES215C - Page 10

No
问题分类
Problem Possible Cause
是，可申请退换货。
Yes.You can apply exchange or return.
否，建议先检查
No.Recommend consumer to check first
如果不行，可申请退换货
If not，you can apply exchange or return
不能关机，可申请退换货
If it cannot be turned off, You can apply
exchange or return.
可关机，可能是上次关机时没有按开关直接
拔插头
If it can be turned off, there is a possibility that
did not press the on-off swtich to turn off the
3
功能问题
Function
不能关机
Cannot be turned off
可申请退换货
You can apply exchange or return
4
功能问题
Function
机器停止工作
Unit stops working
可申请退换货
You can apply exchange or return.
是，询问5.2
Yes. Ask 5.2
否，建议先检查，确定机器安装好后再启动
机器，如果还是不行，询问5.2
No.Recommend consumer to check first.
Determine if the machine is installed, then start
the machine, if not, ask 5.2
是，可申请退换货。
Yes.You can apply exchange or return.
否，建议清理堵塞物，让机器充分冷却后，
重新启动，如果不行，可申请退换货
No.Advising customer clear unit of all clogs,Let
the unit cool down. If the unit can not turn back
on,you can apply exchange or return
是，解释说明书中明确指出我们的机器是不
能吸液体物质或者金属异物的
Yes.Explain our machine is unable to absorb
liquid matter or metal foreign matterin product
specification .
否，可申请退换货。
No.You can apply exchange or return.
插上电源没按开关机器就运转
The unit runs right after plug in, but did not turn on
the switch.
检查开关可否关机
Press the switch to check if it can be
turned off.
功能问题
Function
吸力小/吸不起灰尘
Low suction/cannot vacuum dust
Troubleshooting
Possible Solution
1
功能问题
Function
插上电源后开机机器没有反应，机器不工作
No reaction after plug in and the unit won't work.
是否检查过插头，电源插座以及开
关
Whether to check the plug, power
outlet and switch.
5.1是否检查尘杯内过滤网是否安
装，尘杯是否锁好
Whether to check the filter screen in
the dust cup is installed, whether the
dust cup is locked
5.2是否检查尘杯进风口，尘杯内
过滤网，地刷进口是否堵塞
Whether to check if dust cup air
inlet, filter screen in the dust cup or
entrance of brush get jammed
2
5
功能问题
Function
6
功能问题
Function
冒烟
Motor smoky
是否吸过液体物质或者金属异物
there is no absorption of liquid
material or metal foreign body or
not