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John ConnerAug 18, 2025
Why is my Excalibur Water Systems Water softener delivering hard water?
- Oolivia85Aug 18, 2025
If your Excalibur Water Systems water softener is delivering hard water, several factors could be the cause. The bypass valve may be open or faulty, requiring you to fully close or replace it. High water usage could exhaust the media; check program settings for abnormal water usage. The meter might not be registering, so remove it and check for rotation or foreign material. Water quality fluctuations may necessitate adjusting program values. Ensure there's enough regenerant in the tank and that the refill setting is correct, checking for restrictions in the refill flow control. Other potential issues include a damaged seal/stack assembly needing replacement, mismatched control valve and piston types, or a fouled media bed that needs replacing.
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