EZ Answer
away for most of the installations. However, there may be some
problems in some sites. Although the user is permitted to record
the main greeting message, (on a Generic Voice module) it must
be noted that, the default main greeting, once recorded
over, cannot be retrieved. If the user tries to record the main
greeting in a Custom voice module through program #104, the
unit will prompt with the message This entry is invalid.
The Hook Flash duration and the Delay after Hook flash are two
parameters, which need to be programmed properly before the
unit can function correctly.
The unit will accept any digits that are dialed while the main
greeting is being played. If no digits are dialed till the main
greeting is over, the unit will wait for 5 seconds before
transferring call to the operator.
A call routed normally by the PBX to the EZ ANSWER will have a
higher priority over the Overflow Pickup call. And hence, if a
normal call comes in while the unit is waiting for the requisite
number of Overflow relay closures, it will abandon the Overflow
call and answer the normal call.
It is suggested that the users familiarize themselves with the
programming of the unit and then change the default password
so that unauthorized changes of the parameters will be avoided.
The 2 port unit can function as 2 individual ports (totally
independent of each other) or as a common 2 port unit.
In the `individual' mode of operation, the two ports are not
linked together in any way except to be physically packaged into
one unit. Each of the two ports may be programmed with a
separate set of program parameters; different main greeting
messages and also be connected two different PBXs.
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